What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
94 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Employee Directory
Instant Messaging
Chat Capabilities
Live Video Capabilities
Home Page
Employee Engagement
Mobile App
Diversity and Inclusion
Single Sign-On (SSO)
Discussion Forums
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
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Business Instant Messaging - Enterprise
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews
Cara S.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2020
Engage with your employees where they excel
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Easy to use for all. Quick setup and adoption for new users and familiarity of the platform UI across generations and regions.
What is your favorite aspect of this product?
The day to day connections it creates across teams and even across countries.
What do you dislike most about this product?
Lack of customization for certain communication tools.
What recommendations would you give to someone considering this product?
Learn from customer stories online! Companies big and small use this tool to their benefit, the features and use cases differ depending on your culture.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Human Resources
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Nov 2020
A product that you would expect from Facebook.
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Nov 2020
Easy to use and great for mass communication
Likeliness to Recommend
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
Cons
- Commodity Features