What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
96 Plan to Renew
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Since last award
83 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Chat Capabilities
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Employee Directory
Home Page
Virtual Floor Plans
Mobile App
Employee Engagement
Branded Premium Mobile
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews
Anil M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
One stop for a professional social networking
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
You can post, hangout and share anything with your peers seamlessly.
What is your favorite aspect of this product?
Broadcast platform and live video features stands out!
What do you dislike most about this product?
Management of mail triggering could be simplified
What recommendations would you give to someone considering this product?
If you are from a big sized company then you will not regret using workplace. However, if you are a small sized one, then I think you may not appreciate its capabilities.
Pros
- Caring
- Respectful
- Helps Innovate
- Continually Improving Product
Cons
- Commodity Features
- Charges for Enhancements
Cliff N.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Fantastic product!
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Not applicable to me, haven't used others.
What is your favorite aspect of this product?
The product is awesome.
What do you dislike most about this product?
Reliability and it's convenience.
What recommendations would you give to someone considering this product?
He should use it since its reliable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kevin M.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Dec 2021
It revolutionised how we connect in the business!
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
It definitely has the background of Meta integrated. So you know that the service on the product is top notch. I love that the customer success teams are always there to help and guide you when needed most.
What is your favorite aspect of this product?
The constant updates from Meta and that they're quick to introduce new features that continue to make the product so much better!
What do you dislike most about this product?
Probably how slow analytics have taken to roll out, but it's getting better day by day!
What recommendations would you give to someone considering this product?
I wholeheartedly believe it's taken our corporate comms and employee engagement to a whole new level, you can't lose!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
