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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

96 Plan to Renew

Up 1
Since last award

83 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
88%
Conflict Resolution:
91%
Strategy & Innovation:
91%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

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4% Negative
3% Neutral
93% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 81

News Feed

86

Chat Capabilities

84

Live Video Capabilities

84

Instant Messaging

84

Diversity and Inclusion

84

Employee Directory

84

Home Page

83

Virtual Floor Plans

83

Mobile App

83

Employee Engagement

82

Branded Premium Mobile

82

Vendor Capability Ratings

Average 81

Quality of Features

83

Ease of IT Administration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Implementation

82

Ease of Customization

80

Availability and Quality of Training

80

Ease of Data Integration

80

Business Value Created

79

Product Strategy and Rate of Improvement

78

Vendor Support

76

Workplace from Meta Reviews

Anil M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

One stop for a professional social networking

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

You can post, hangout and share anything with your peers seamlessly.

What is your favorite aspect of this product?

Broadcast platform and live video features stands out!

What do you dislike most about this product?

Management of mail triggering could be simplified

What recommendations would you give to someone considering this product?

If you are from a big sized company then you will not regret using workplace. However, if you are a small sized one, then I think you may not appreciate its capabilities.

Pros

  • Caring
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Commodity Features
  • Charges for Enhancements

Cliff N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Not applicable to me, haven't used others.

What is your favorite aspect of this product?

The product is awesome.

What do you dislike most about this product?

Reliability and it's convenience.

What recommendations would you give to someone considering this product?

He should use it since its reliable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kevin M.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

It revolutionised how we connect in the business!

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

It definitely has the background of Meta integrated. So you know that the service on the product is top notch. I love that the customer success teams are always there to help and guide you when needed most.

What is your favorite aspect of this product?

The constant updates from Meta and that they're quick to introduce new features that continue to make the product so much better!

What do you dislike most about this product?

Probably how slow analytics have taken to roll out, but it's getting better day by day!

What recommendations would you give to someone considering this product?

I wholeheartedly believe it's taken our corporate comms and employee engagement to a whole new level, you can't lose!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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