What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
94 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Employee Directory
Instant Messaging
Chat Capabilities
Live Video Capabilities
Home Page
Employee Engagement
Mobile App
Diversity and Inclusion
Single Sign-On (SSO)
Discussion Forums
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Dec 2021
Frustrating - lacks basic features
Likeliness to Recommend
Pros
- Reliable
- Includes Product Enhancements
- Transparent
- Helps Innovate
Cons
- Less Productive
- Less Efficient Service
- Less Effective Service
- Role: Operations
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Fantastic product that is always evolving
Likeliness to Recommend
Pros
- Helps Innovate
- Saves Time
- Respectful
- Friendly Negotiation
Donald T.
- Role: Industry Specific Role
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2021
Easy to use markdown to format your text.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
It is a communication tool that connects everyone in your company, even if they're working remotely. Use familiar features such as News Feed, Chat, Live video and Groups, to get people talking and working together.
What is your favorite aspect of this product?
It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file.
What do you dislike most about this product?
Workplace Chat is not reliable in terms of being able to delete a comment you sent , sometimes it works, sometimes it doesn't.
What recommendations would you give to someone considering this product?
You are able to set notifications, including email notifications, if you want to be alerted to new activity in your groups
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity