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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Helps Innovate

Feature Ratings

Average 80

News Feed

86

Diversity and Inclusion

84

Chat Capabilities

84

Instant Messaging

84

Employee Directory

83

Live Video Capabilities

83

Home Page

83

Mobile App

83

Employee Engagement

82

Single Sign-On (SSO)

81

Discussion Forums

80

Vendor Capability Ratings

Average 79

Quality of Features

82

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of IT Administration

81

Breadth of Features

81

Ease of Data Integration

79

Business Value Created

78

Ease of Customization

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Vendor Support

74

Workplace from Meta Reviews

John G.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Workplace - Better Collaboration and Communication

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

With Workplace, working together as a team has been easy. It offers amazing communication features such as Chat, Groups, Rooms, and Live video broadcasts. All these ensures both in-house and remote employees are connected

What is your favorite aspect of this product?

I have used Workplace and I like that it offers many features. It not only makes communication easy but also enhances collaboration. The software is easy to use and cost effective

What do you dislike most about this product?

Workplace is the best I have used. No complaints

What recommendations would you give to someone considering this product?

For a digital workplace, Workplace by Meta offers best features, it's easy to use and affordable too. It has all a business needs to digitize workplace

Pros

  • Reliable
  • Trustworthy
  • Client Friendly Policies
  • Acts with Integrity

Trisha D.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Harnessing the power of Facebook for organizations

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta is unique in its genre. Its like using the power, the interface and the habit of using Facebook, customized into a tools for running businesses. With Workplace from Meta, we managed to improved collaborations, get instant survey replies, communicate updated policies, and optimize engagement.

What is your favorite aspect of this product?

I have no works to describe how good the insights are; we were able to measure views, interactions and general feeling. The fact that we were able to ask question and get organized answer is also wonderful.

What do you dislike most about this product?

Business emails: small businesses or startups who do not have the budget for businesses emails are automatically excluded from being able to even try the tools. This is a little sad.

What recommendations would you give to someone considering this product?

Workplace from Meta is amazing, especially if you and your workers have the technological culture. It improves accountability and interaction. I do recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Livia T.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Workplace creates engagement possibilities.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace basically brings together different features and tools in a single platform. For example , within the Workplace platform, I can communicate via chat or video, join group discussions, conduct polls, collaborate etc Workplace simply create an avalanche of possibilities, when it comes to communication and collaboration between employees within an organization.

What is your favorite aspect of this product?

This is obvious. Workplace connects me with employees of my organization who are not in my own physical space, and with whom I may never have a reason to interact with , except for Workplace. This is my own personal favorite part of Workplace.

What do you dislike most about this product?

While Workplace does provide video capabilities for peer to peer communication within our work environment, the quality of its video infrastructure is not up to standard with what is obtainable on top-end video conferencing tools.

What recommendations would you give to someone considering this product?

Workplace is the ideal tool for real-time engagement in organizations with medium or large sized workforce. Especially, those whose workforce locations are spread across different part of the world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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