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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Helps Innovate

Feature Ratings

Average 80

News Feed

86

Chat Capabilities

84

Diversity and Inclusion

84

Employee Directory

84

Live Video Capabilities

84

Home Page

84

Instant Messaging

83

Employee Engagement

82

Mobile App

82

Single Sign-On (SSO)

81

Discussion Forums

81

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

82

Quality of Features

82

Ease of Implementation

81

Breadth of Features

81

Ease of IT Administration

81

Ease of Data Integration

79

Business Value Created

79

Ease of Customization

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

76

Vendor Support

74

Workplace from Meta Reviews

Ashley L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

To stream and record our large-scale meetings.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It offers quality video and live streaming capabilities. It keeps us connected socially and professionally.

What is your favorite aspect of this product?

We can stay connected in a very easy and familiar way. to chat, share documents or data, post stories, post live updates on projects, etc.

What do you dislike most about this product?

I want to create forms that are not surveys.

What recommendations would you give to someone considering this product?

Workplace Live: To broadcast and record meetings. To meet with groups of people to share information, stories, updates and more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joey H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Single internal communication platform.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It allows us to carry out surveys effectively thanks to its integration with SurveyMonkey. It offers a very interesting function such as the Draft For function that allows you to create publications quickly with ease.

What is your favorite aspect of this product?

It has a simple and easy to use interface, similar to Facebook. It helps us to communicate daily, to keep the use of our social networks active, it allows us to broadcast live events/celebrations in a very fun way without forgetting the professional aspect.

What do you dislike most about this product?

It works very well, and I feel very comfortable sharing information through this platform.

What recommendations would you give to someone considering this product?

Workplace is a useful internal communication platform for any company (regardless of its size) that needs to make live broadcasts to provide any type of information instantly, without complications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dareck M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Excellent capacity to publish.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace ensures and encourages collaboration through the integration of group chat and instant messaging. Employees can respond in real time using the chat tool, and project groups are encouraged to have productive conversations. You can post an unlimited number of photos and videos.

What is your favorite aspect of this product?

I like Workplace for the following reasons: You can access your work chat from any location and at any time with the desktop program and the phone application. You can use the audio and video calling feature to communicate with team members. You can use this chat to send messages, files or any other document related to your work. To see your previous chats, you can use keywords to search for them.

What do you dislike most about this product?

The format for bulk uploading data from a spreadsheet to Workplace can be challenging and requires IT involvement. This procedure may be easier. Video playback functionality could be improved.

What recommendations would you give to someone considering this product?

I recommend Meta's Workplace, it allows you to share files and communicate with coworkers through chat, voice calls and video calls. For online meetings, you can use the chat system. In group conversations, you can add a profile picture, description, and pin message.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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