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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Helps Innovate

Feature Ratings

Average 80

News Feed

86

Diversity and Inclusion

84

Chat Capabilities

84

Instant Messaging

84

Employee Directory

83

Live Video Capabilities

83

Home Page

83

Mobile App

83

Employee Engagement

82

Single Sign-On (SSO)

81

Discussion Forums

80

Vendor Capability Ratings

Average 79

Quality of Features

82

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of IT Administration

81

Breadth of Features

81

Ease of Data Integration

79

Business Value Created

78

Ease of Customization

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Vendor Support

74

Workplace from Meta Reviews

Rashid C.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fabulous features for employee inclusiveness

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta is unique product as it has multiple employee inclusiveness and organizational integrity tools within one platform. There are certain features which other communication products doesn't have, like broadcasting of organizational announcements and news bulletin to all employees at once or can be shared to limited audience as per requirements. It has all the abilities of strong communication tool at one place as we can do chat, audio call, video call, conferencing, file sharing, webinars, and broadcasting all through one platform.

What is your favorite aspect of this product?

My favorite aspects are video conferencing and team collaboration tools in Workplace from Meta.

What do you dislike most about this product?

The excessive email notifications from irrelevant groups are sometimes annoying.

What recommendations would you give to someone considering this product?

It is a great communication and collaboration tool and big organizations can use it for multiple purposes and can enhance employee inclusiveness through this tool. Very much recommended for the people considering it.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Daouda H.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2022

Workplace is a complete and easy tool to use.

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Workplace stands out from the competition with a number of features such as chat, video calls, quality report generation and many others.

What is your favorite aspect of this product?

My favorite features include sharing content to other platforms, direct from Webex.

What do you dislike most about this product?

Workplace is without a doubt the most complete tool on the market, but the presence of so many features can be a hindrance for someone who is just starting out and will be overwhelmed by the good things that they don't know where to start. Its price list is a bit above the means of small and medium-sized companies.

What recommendations would you give to someone considering this product?

If you want to boost your team's productivity and increase your company's output, Workplace is the ideal tool for you.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Dr Rohit K.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Uniqueness

What is your favorite aspect of this product?

Vendor management

What do you dislike most about this product?

Management

What recommendations would you give to someone considering this product?

Uniqueness

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

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