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Microsoft Corporation

Windows Server Update Services

Composite Score

7.4 /10

CX Score

7.8 /10

32 Reviews Write a Review

What is Windows Server Update Services?

Windows Server Update Services (WSUS) enables information technology administrators to deploy the latest Microsoft product updates. You can use WSUS to fully manage the distribution of updates that are released through Microsoft Update to computers on your network.

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Windows Server Update Services Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Windows Server Update Services.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Windows Server Update Services?

1% Negative

10% Neutral

89% Positive

Pros

Saves Time
Effective Service
Fair
Acts with Integrity

Feature Ratings

Average 77

Deployment

Automation

Approval Process

Scheduling

Notifications

Validation

Management Console

Testing

Assessment

Reporting

Third Party Application Patching

Vendor Capability Ratings

Average 77

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Windows Server Update Services Reviews

Collins E.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use and efficient

Likeliness to Recommend

10 /10

What differentiates Windows Server Update Services from other similar products?

Never had to use other products

What is your favorite aspect of this product?

Great customer service

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Completely worth it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adam M.

Role: Information Technology
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

A solid product for Windows Update patching

Likeliness to Recommend

7 /10

What differentiates Windows Server Update Services from other similar products?

It is free minus the cost of labor to maintain it and the server overhead

What is your favorite aspect of this product?

It manages Windows Updates in an on-prem environment (especially for servers)

What do you dislike most about this product?

Microsoft’s lack of innovation over the years

What recommendations would you give to someone considering this product?

If you have an on-premise environment and time on your hands, this is a win-win

Pros

Friendly Negotiation
Trustworthy
Fair
Acts with Integrity

Cons

Slower Product Innovation
Commodity Features
Less Inspiring

Katerina R.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

simplifies tasks

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

This product is able to track for outdate windows when the computer is online and download new windows, it only gives the notification for installing and this keeps my windows update and simplifies my tasks as an adminstrator.

What do you dislike most about this product?

It downloads windows without test of new versions.

What recommendations would you give to someone considering this product?

Ensure that servers are ever patched and prevents vulnerabilites,

Pros

Efficient Service
Effective Service
Helps Innovate
Continually Improving Product

How We Deliver

Windows Server Update Services

What is Windows Server Update Services?

Company Details

Need Assistance?

Windows Server Update Services Ratings

84 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Windows Server Update Services?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Deployment Wide deployment of patches to targeted systems​.

Automation Automation of patch deployment, including the deployment and installation processes.

Approval Process Ability to provide approval for the release and deployment of patches​.

Scheduling Subject to approval, the ability to schedule the automation of patch deployment.

Notifications Alerts on the availability of patches.

Validation Validation (manual or automated) of patch installation success.

Management Console A single console that allows the management of the entire patch management process​.

Testing Logging of test results, in preparation for approval.

Assessment Assessment of patches, for consideration of enterprise deployment​.

Reporting Automation of patch deployment, including the deployment and installation processes.

Third Party Application Patching Patching of third party applications in addition to systems.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Windows Server Update Services Reviews

Collins E.

Easy to use and efficient

Likeliness to Recommend

Pros

Adam M.

A solid product for Windows Update patching

Likeliness to Recommend

Pros

Cons

Katerina R.

simplifies tasks

Likeliness to Recommend

Pros

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Title

Feature Ratings

Deployment

Automation

Approval Process

Scheduling

Notifications

Validation

Management Console

Testing

Assessment

Reporting

Third Party Application Patching

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Implementation

Availability and Quality of Training