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Whereby Logo Award Winner Product Badge
Whereby Logo Award Winner Product Badge
Whereby

Whereby

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Whereby
8.2 /10

What is Whereby?

Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.

Company Details


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Awards & Recognition

Whereby won the following awards in the Web and Video Conferencing - Midmarket category

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Whereby Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Whereby.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

89 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Whereby?

0% Negative
8% Neutral
92% Positive

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Feature Ratings

Average 87

Video Conferencing

90

Instant Messaging

89

Audio Conferencing VoIP

88

Screen Share

88

Application Share

86

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Facilitator Functions

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 86

Ease of Implementation

92

Ease of Customization

89

Usability and Intuitiveness

88

Ease of IT Administration

88

Availability and Quality of Training

88

Quality of Features

88

Product Strategy and Rate of Improvement

85

Business Value Created

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

80

Whereby Reviews

Marlon R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent interaction with my clients

Likeliness to Recommend

10 /10

What differentiates Whereby from other similar products?

Whereby is a growing platform that offers a set of tools tailored specifically to our needs to improve internal communication and interaction with customers. This was our main objective.

What is your favorite aspect of this product?

Overall I have had good experience using this tool for my online meetings, it is quite reliable and easy to use. I like its user interface, it is intuitive and easy to use, plus the audio and video quality is excellent. Another thing I love is that it allows me to schedule and customize meetings with incredible ease and has useful features for remote collaboration and support. Whereby also has the ability to customize meeting links, which has been a great help to me in having recurring meetings with my colleagues and clients. Confirmation is very easy and the connection has always been stable.

What do you dislike most about this product?

In its free version it is not possible to record meetings and meetings are time limited to 2 hours. In the paid version I have not found anything to dislike so far, its interface is simple, the connection is stable and it has useful tools for collaboration and remote support.

What recommendations would you give to someone considering this product?

Whereby has all the necessary tools and functionalities to have a good experience with online meetings. Its free version was quite good and the paid version is much better and does not have an exorbitant cost like many other videoconferencing applications. Its connection is stable and so far it has not given me problems to schedule meetings with my coworkers and my clients; the personalized URL has made communication more comfortable, it allows us to share screen and the audiovisual quality is amazing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Prashansa H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Completely smooth meetings

Likeliness to Recommend

10 /10

What differentiates Whereby from other similar products?

It works on mobile, tablet, computer, and any other tool that has a web browser, microphone and webcam and recording and downloading our conversations.

What is your favorite aspect of this product?

Sharing the same personalised link for every meeting – easy to remember and easy to join. The video link is generated automatically when creating an event.

What do you dislike most about this product?

Quite light in terms of functionality and there are still very few advanced features, otherwise it is extremely easy to use.

What recommendations would you give to someone considering this product?

Hosts can start meetings via their smartphone and can even hand over control to another participant. Participants can join meetings via their browser, apps for Android, iOS or Windows Phone, or a phone call.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samantha M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

manage remote meetings from one place.

Likeliness to Recommend

9 /10

What differentiates Whereby from other similar products?

This tool has been handy because it has been able to meet our business needs, it has helped us create direct communication with clients from different places and with our work team, it allows us to create online meetings without having to travel to distant locations or the office.

What is your favorite aspect of this product?

This platform provides us with a service where we can easily organize online meetings, including individual or group consultations with potential clients through a video chat or conference; this tool allows us to create a link with the name of our company and share it on social networks, to thus reaching more people who require our business service.

What do you dislike most about this product?

Currently, there are no Disliked Features because it provides additional functions to create a more productive space where we can share screens and PDF files with clients or work groups; we can also teach online classes or courses, whether they are paid seminars or online lessons.

What recommendations would you give to someone considering this product?

I would recommend whereby because it is a flexible and easy to use communication tool that allows users to talk, share files and collaborate with others securely and in real time. It is an ideal tool for remote work teams, as it offers a simple solution for collaboration and communication. In addition, it offers the possibility of holding online meetings with up to 250 participants, which is a great advantage for larger teams.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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