
What is Volusion?
Volusion provides an all-in-one ecommerce solution for all business types, ranging from startups to large enterprises. Since 1999, Volusion has been committed to connecting people with innovative and powerful commerce solutions to empower their business growth.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
68 Likeliness to Recommend
Up
7
Since last award
88 Plan to Renew
Up
4
Since last award
60 Satisfaction of Cost Relative to Value
Up
6
Since last award
Emotional Footprint Overview
- Product Experience:
- 49%
- Negotiation and Contract:
- 46%
- Conflict Resolution:
- 59%
- Strategy & Innovation:
- 38%
- Service Experience:
- 55%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+50 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Volusion?
Pros
- Respectful
- Fair
- Trustworthy
- Acts with Integrity
Cons
- Less Inspiring
- Leverages Incumbent Status
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Management
Content Management
Payment Processing
Retargeting Capabilities
Catalog Management
Predictive Recommendations
Reporting and Analytics
Content Localization
Microsite Management
Integrated Search
Order Portal
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Volusion Reviews

Karan M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Great Platform with Room for Improvement.
Likeliness to Recommend
What differentiates Volusion from other similar products?
Volusion stands out from other similar platforms due to the following differentiators: Transaction Fees,Integrated Payment Processing, Simplified Product Management, In-Depth Analytics, Drag-and-Drop Builder
What is your favorite aspect of this product?
Volusion differentiates itself from other similar products with the following unique aspects: All-in-One Platform, Ease of Use, Affordable Pricing, Customizable.
What do you dislike most about this product?
User Interface, Limited Features, Multi-Language Support
What recommendations would you give to someone considering this product?
Evaluate Your Business Needs, Test the Free Trial, SEO Tools, Plan for Growth
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity

Ishwar P.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Dec 2024
Volusion comes with an excellent feature set
Likeliness to Recommend
What differentiates Volusion from other similar products?
Volusion offers a mobile app so you can manage your store on the go
What is your favorite aspect of this product?
Mobile app
What do you dislike most about this product?
SEO and design options are poor.
What recommendations would you give to someone considering this product?
mobile app could be more prompt.
Pros
- Saves Time
- Fair
- Includes Product Enhancements
- Appreciates Incumbent Status
Sakil M.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jun 2025
Will help you manage your online store
Likeliness to Recommend
What differentiates Volusion from other similar products?
Use a single platform to manage everything
What is your favorite aspect of this product?
User friendliness
What do you dislike most about this product?
Too many customization options, I believe it could be less than fifty percent what they are offering now.
What recommendations would you give to someone considering this product?
If you willing to organize your online store, it would be one of the best solution available in the market at this moment. You can at least try their demo version and learn about your usability
Pros
- Trustworthy
- Fair
- Helps Innovate
- Continually Improving Product