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Veritas

Backup Exec

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Backup Exec
8.3 /10

What is Backup Exec?

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

Company Details


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Awards & Recognition

Backup Exec won the following awards in the Backup and Availability category

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Backup Exec Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backup Exec.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backup Exec?

1% Negative
10% Neutral
89% Positive

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 84

Physical Backup for Multiple Platforms

87

Replication for Long Term Storage and Disaster Recovery

85

Application Awareness

85

Backup Automation

85

Deduplication Implementation

84

File Explorer Granular Restore

84

Replication for High Availability

84

Backup Monitoring and Reporting

84

Virtual Machine Backup

83

Backup of Cloud Based Data

83

Integration With Storage Arrays

82

Vendor Capability Ratings

Average 82

Vendor Support

87

Business Value Created

85

Ease of Implementation

84

Quality of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

81

Breadth of Features

80

Ease of Data Integration

79

Usability and Intuitiveness

79

Availability and Quality of Training

77

Backup Exec Reviews

Nabeel A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Easy to use, but they need to enhance reporting

Likeliness to Recommend

10 /10

What differentiates Backup Exec from other similar products?

Easy to use

What is your favorite aspect of this product?

creating backup

What do you dislike most about this product?

reporting enhancements

What recommendations would you give to someone considering this product?

No GRT on sharepoint

Pros

  • Effective Service
  • Caring
  • Efficient Service
  • Saves Time

Richard T.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2020

Complicated and pricey

Likeliness to Recommend

8 /10

What differentiates Backup Exec from other similar products?

Pricey and complicated

What is your favorite aspect of this product?

When it works it is great.

What do you dislike most about this product?

Cost too much and complicated

What recommendations would you give to someone considering this product?

Have a lot of money

Pros

  • Respectful
  • Acts with Integrity
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Effective Service
  • Vendor's Interest First
  • Under Delivered
  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2020

"Fantastic product!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

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