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Veritas

Backup Exec

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Backup Exec
8.0 /10

What is Backup Exec?

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

Company Details


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Awards & Recognition

Backup Exec won the following awards in the Email Backup category

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Backup Exec Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backup Exec.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backup Exec?

2% Negative
5% Neutral
93% Positive

Pros

  • Trustworthy
  • Client Friendly Policies
  • Reliable
  • Fair

Feature Ratings

Average 83

Media Support

86

Full System Backup Restore

86

Compliance

85

Information Store Backup Restore

85

Backup Archiving

85

Security

84

Granular Restore

83

Mailbox Backup Restore

82

Support for Backup Types

82

Permissions Awareness

82

Transaction Log Backup Restore

81

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Business Value Created

83

Breadth of Features

81

Vendor Support

81

Quality of Features

80

Ease of IT Administration

80

Usability and Intuitiveness

79

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

78

Ease of Customization

75

Backup Exec Reviews

Rebacca F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Data protection Is now simplified

Likeliness to Recommend

8 /10

What differentiates Backup Exec from other similar products?

Backup Exec is different because it is super easy to use. Many other backup products make you use different tools for different tasks. But with Backup Exec everything is in one place.

What is your favorite aspect of this product?

The best part of using Backup Exec is how friendly the interface is. It is easy to find my way around. I don’t need to be a tech expert to use it. I can back up my emails without feeling confused. Their clear instructions guide me through the process. This makes my work faster and less stressful.

What do you dislike most about this product?

One thing I find a little hard to swallow is the price. It can feel a bit high when compared to some other options. While I know I am paying for quality, I wish Backup Exec was more affordable for small businesses like mine.

What recommendations would you give to someone considering this product?

I recommend Backup Exec to anyone who needs a reliable email backup solution.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Lucia C.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Scalable Email Backup solution with smart features

Likeliness to Recommend

8 /10

What differentiates Backup Exec from other similar products?

It is a highly used tool for email backups and the recovery of emails from any type of harm. It offers a wide array of features for us to protect our emails along with other important data. One of the standout features that make it unique from other similar products is the availability of granular recovery of emails. With this, we can recover our emails individually, along with the recovery of mail boxes or other servers.

What is your favorite aspect of this product?

There are many features which I like most about it. For example, its reliable data protection. As we are heavily dependent upon email communications, its automated backup scheduling, encryption along with other important features keep our data safe. Also, it enables us to recover any specific email without recovering the whole server. Its backup system is available for virtual and physical servers.

What do you dislike most about this product?

One thing which I use to face not commonly but occasionally is that the process of recovery and backup gets slow sometimes especially since I have to deal with large data and a complex atmosphere. This thing negatively impacts my whole working process when I intend to finish my tasks at peak.

What recommendations would you give to someone considering this product?

Backup Exec is a versatile and secure email backup platform, with powerful tools such as encryption, granular recovery, and centralized management. It highly focuses on the reliable and secure recovery of data thus making it a top choice for those who depend upon communication through email.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Fatturazione G.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A Great Backup Solution For Business

Likeliness to Recommend

9 /10

What differentiates Backup Exec from other similar products?

For email backup, Backup Exec offers a secure platform and makes retrieving emails easy.

What is your favorite aspect of this product?

I like that Backup Exec is affordable and has amazing backup security features. I like auto backup of emails and the protection we are assured of with this product

What do you dislike most about this product?

No really dislikea will Backup Exec.

What recommendations would you give to someone considering this product?

I'm recommending Backup Exec for its capabilities yet comes at a manageable cost.

Pros

  • Helps Innovate
  • Caring
  • Saves Time
  • Respectful

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