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Veritas

Backup Exec

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Backup Exec
8.3 /10

What is Backup Exec?

Backup Exec gives you simple, complete backup and recovery protection for your business—to cover all data wherever it resides.

Company Details


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Awards & Recognition

Backup Exec won the following awards in the Backup and Availability category

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Backup Exec Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Backup Exec.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Backup Exec?

1% Negative
10% Neutral
89% Positive

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 84

Physical Backup for Multiple Platforms

87

Replication for Long Term Storage and Disaster Recovery

85

Application Awareness

85

Backup Automation

85

Deduplication Implementation

84

File Explorer Granular Restore

84

Replication for High Availability

84

Backup Monitoring and Reporting

84

Virtual Machine Backup

83

Backup of Cloud Based Data

83

Integration With Storage Arrays

82

Vendor Capability Ratings

Average 82

Vendor Support

87

Business Value Created

85

Ease of Implementation

84

Quality of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

81

Breadth of Features

80

Ease of Data Integration

79

Usability and Intuitiveness

79

Availability and Quality of Training

77

Backup Exec Reviews

Ian O.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Never really like BackupExec. Not so user friendly

Likeliness to Recommend

5 /10

What differentiates Backup Exec from other similar products?

Good support.

What is your favorite aspect of this product?

Technical support

What do you dislike most about this product?

Hard to use.Complex setup.

What recommendations would you give to someone considering this product?

Ask for POC and don't be easily satisfied.

Pros

  • Efficient Service
  • Caring
  • Respectful
  • Saves Time

Cons

  • Vendor's Interest First

Kelly L.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2020

A flexible backup solution with great support

Likeliness to Recommend

10 /10

What differentiates Backup Exec from other similar products?

Flexible with regards to supported platforms, products and backup strategies.

What is your favorite aspect of this product?

Backup media options

What do you dislike most about this product?

Sometimes there seems to be too many options.

What recommendations would you give to someone considering this product?

It is a good option with lots of flexibility.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Patrick W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2020

Easy to install and setup tasks of backup.

Likeliness to Recommend

9 /10

What differentiates Backup Exec from other similar products?

Another similar product is too difficult to use.

What is your favorite aspect of this product?

Easy to setup within minutes

What do you dislike most about this product?

A bit pricey

What recommendations would you give to someone considering this product?

Lots of features

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

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