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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Krupal R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic Project Management Tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Simply add tasks and arrange them on the kanban board to quickly create the various phases or workflow processes you require for project management that is simple and available to everyone.

What is your favorite aspect of this product?

When you need to rapidly plan a project, whether it is for work (building a new mobile app) or for your personal life (moving to a new country, for example), it is quite helpful to be able to create tasks with just one click and add information about the checklist, the deadline, or the members.

What do you dislike most about this product?

I believe Trello is great in every way. The free version is equally fantastic, however I believe its drawback may be that it has less functionality and only supports a small number of boards.

What recommendations would you give to someone considering this product?

Trello is really user-friendly. It offers a tonne of features that may be used with the free version. You can tag people or assign tasks to facilitate communication and user addition. It's beneficial aesthetically, especially if you enjoy being able to see how chores are structured. You are able to have numerous "boards," which are essentially locations for your various tasks.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dileep C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy, Effective, and Economical

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Yes, the token cards prioritizing system helps Trello to differentiate from others.

What is your favorite aspect of this product?

The inspecting Control Module is the best one.

What do you dislike most about this product?

The internal communicating option is not available, and the kanban board is not present.

What recommendations would you give to someone considering this product?

Yes Definitely would recommend to go with this product, if you are new to the Card System/Token System in CRM Integration.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Respectful

Ellie P.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Less Chaos, More Campaigns.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Marketing in a telecom company means juggling ad campaigns, social media schedules, PR initiatives, product launches—you name it. Without a clear workflow, things get messy fast. That’s where Trello comes in. It’s our visual dashboard for keeping track of every moving piece, from brainstorming ideas to final execution. No more lost notes, endless email chains, or missed deadlines.

What is your favorite aspect of this product?

One of the most useful features? The automation (Butler) and integrations. We’ve linked Trello with Slack for instant updates, Google Drive for asset storage, and even Calendly for scheduling approvals. Setting up recurring tasks, deadline reminders, and auto-assigning cards saves us from having to micromanage every little thing.

What do you dislike most about this product?

Trello does have its limits. When managing large, complex projects with multiple dependencies, it can feel a bit too simple.

What recommendations would you give to someone considering this product?

Trello has transformed how our marketing team collaborates. It keeps workflows transparent, organized, and flexible, ensuring that even the most chaotic projects stay on track. It’s lightweight, intuitive, and easy to onboard new team members without extensive training.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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