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Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Quentin P.

  • Role: C-Level
  • Industry: Media
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2021

Just so simple. My first choice for projects.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

They were the first to introduce kanban style cards for project management, which is something I value greatly. Innovation matters to me.

What is your favorite aspect of this product?

The simplicity of being able to add cards whenever I need, and to be able to manipulate those cards (and their content) with a simple drag and drop interface.

What do you dislike most about this product?

The fact you can add gaudy backdrops to your boards! But of course, you don't have to, you can leave them blank or add a picture of your family :)

What recommendations would you give to someone considering this product?

Try it. It's one of those few products where you don't need a manual. I've been using Trello for over a decade without any problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pooja M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Extremely user friendly

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is a product that is proving to be disruptive. It has become something extremely critical in my personal life as well as my professional life. We use it for task management and collaboration. It saves a lot of time which is gone in explaining and documenting tasks and assigning them. The whole life cycle is managed seamlessly.

What is your favorite aspect of this product?

The best thing about Trello is its flexibility and customizability. You can customise your lists, and you can mould them to however you want to be. I love how we can use the custom fields which we may want to track. There are some chrome extensions that may be used with the browser version of Trello to track estimated points, consumed points, or to extract reporting data.

What do you dislike most about this product?

So, there is no proper reporting system inbuilt. You get way too many notifications, cannot personalise it.. The app takes time to load, it's not quick enough to open, add a task, I prefer the windows app/browser.

What recommendations would you give to someone considering this product?

Yes, absolutely. Free version is also available which will help you get familiar with the tool. The learning curve is shallow. You can start using it within a day.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amber G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Now planning is much easier.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Very easy to create and assign tasks, my work is always planned with the use of this software, this being a great benefit because it frees me from stress, giving me time to do other types of tasks. With Trello we can see the project we are creating at the moment and plan ahead.

What is your favorite aspect of this product?

We can create, assign and plan tasks in advance, everything coming out even better because I can see what is current and help others if they need it.

What do you dislike most about this product?

Almost everything is fine, adjusting to the needs of the organization, however, it should improve the time assigned to the tasks, because only thirty minutes are often not enough, so imprecise, it may be missing or excess.

What recommendations would you give to someone considering this product?

In our organization it gave positive results, it would be nice if they tried it to see if it works for them, anyway it is very easy to install.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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