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Syndigo LLC

Syndigo

Composite Score

5.7 /10

CX Score

5.6 /10

19 Reviews Write a Review

What is Syndigo?

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating information so participants can increase sales on every shelf.

Company Details

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Syndigo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Syndigo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

89 Plan to Renew

65 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+46 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Syndigo?

32% Negative

7% Neutral

61% Positive

Pros

Security Protects
Helps Innovate
Reliable
Enables Productivity

Cons

Vendor's Interest First
Less Friendly Negotiation
Under Delivered

Feature Ratings

Average 64

Customer Experience Management

Role-Based Access Management

Advanced Search and Filtering

Master Record Management

Data Export

Integration

Omni-Channel Information Delivery

Data Syndication

Digital Asset Management

Product Categorization & Relationships

Workflow and Approval Management

Vendor Capability Ratings

Average 64

Quality of Features

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Vendor Support

Syndigo Reviews

Vishal Kukreja, M.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

it is simple to use and cost effective.

Likeliness to Recommend

9 /10

What differentiates Syndigo from other similar products?

When compared to competitors, it is simple to use and inexpensive.

What is your favorite aspect of this product?

Its easier, faster and required minimum user training

What do you dislike most about this product?

while doing load balancing, initial set up is bit difficult

What recommendations would you give to someone considering this product?

enhance user interface to make tool interactive and enhance consumer experience

Pros

Performance Enhancing
Acts with Integrity
Helps Innovate
Continually Improving Product

Cons

Commodity Features

Saisha A.

Role: Sales Marketing
Industry: Entertainment
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted May 2022

Amazing Features

Likeliness to Recommend

8 /10

What differentiates Syndigo from other similar products?

Easy to use

What do you dislike most about this product?

a bit costly

Pros

Helps Innovate
Continually Improving Product
Caring
Generous Negotitation

Sweta S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Fantastic product for great customer experience.

Likeliness to Recommend

10 /10

What differentiates Syndigo from other similar products?

Riversand PX 360 is definitely a great product which increases the unparalleled customer experience to your application. The key feature is to be able to get integrated with a variety of devices.

What is your favorite aspect of this product?

I love the fact the it is very to use and easily can be integrated with multiple devices. It's ability to enrich the customer experience the more it gets used is also phenomenal.

What do you dislike most about this product?

I love this product absolutely so it's very tough to mention the dislikes. However, the pricing of the product can be improved a bit.

What recommendations would you give to someone considering this product?

I would definitely recommend this product to any individual who want to launch or improve their products with amazing customer experience.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Events

Syndigo

What is Syndigo?

Company Details

Need Assistance?

Syndigo Ratings

77 Likeliness to Recommend

89 Plan to Renew

65 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+46 Net Emotional Footprint

How much do users love Syndigo?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer Experience Management Ability to optimize customer experience based on customer profile and/or behaviour.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Syndigo Reviews

Vishal Kukreja, M.

it is simple to use and cost effective.

Likeliness to Recommend

Pros

Cons

Saisha A.

Amazing Features

Likeliness to Recommend

Pros

Sweta S.

Fantastic product for great customer experience.

Likeliness to Recommend

Pros

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Schedule Your Call

1
Since last award

Feature Ratings

Customer Experience Management

Role-Based Access Management

Advanced Search and Filtering

Master Record Management

Data Export

Integration

Omni-Channel Information Delivery

Data Syndication

Digital Asset Management

Product Categorization & Relationships

Workflow and Approval Management

Vendor Capability Ratings

Quality of Features

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Vendor Support