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Spiff Inc

Spiff

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Spiff
8.0 /10

What is Spiff?

Spiff is a sales compensation platform that automates commission calculations and motivates teams to drive top-line growth. With a combination of an intuitive UI, real-time visibility, and seamless integrations, Spiff aligns and enables finance and sales operations teams to self-manage complex incentive compensation plans and provides transparency for sales teams. Spiff automates and optimizes commissions plans (goodbye Excel spreadsheets) and motivates commissioned reps. Spiff resolves the headache of running commissions for the finance team, reduce friction between finance and sales, and increase sales performance.

Company Details


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Awards & Recognition

Spiff won the following awards in the Sales Compensation category

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Spiff Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spiff.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spiff?

4% Negative
0% Neutral
96% Positive

Pros

  • Transparent
  • Client Friendly Policies
  • Appreciates Incumbent Status
  • Security Protects

Feature Ratings

Average 83

Commissions Management

86

Adjustments & Clawbacks

86

Data Integration

85

Reporting and Analytics

82

Regulatory Compliance and Audit

81

Multi Currency

80

Incentive Dashboards

80

Pre-Built Incentive Plans

80

Incentive Plan Designer

79

Collaboration

78

Vendor Capability Ratings

Average 85

Product Strategy and Rate of Improvement

89

Business Value Created

88

Availability and Quality of Training

86

Ease of IT Administration

86

Ease of Data Integration

86

Vendor Support

85

Usability and Intuitiveness

83

Ease of Implementation

83

Breadth of Features

83

Ease of Customization

81

Quality of Features

78

Spiff Reviews

Jess H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Overall good product.

Likeliness to Recommend

6 /10

What differentiates Spiff from other similar products?

It's super easy to use out the box.

What is your favorite aspect of this product?

Straightforward use.

What do you dislike most about this product?

It takes a while to get used to the functionality.

What recommendations would you give to someone considering this product?

Speak to others before testing.

Pros

  • Continually Improving Product
  • Fair
  • Trustworthy
  • Inspires Innovation

Cons

  • Commodity Features
  • Less Caring
  • Less Performance Enhancing

Talia S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

My experience with Spiff is Great

Likeliness to Recommend

9 /10

What differentiates Spiff from other similar products?

With Spiff we can interact better with sales staff. Our membership application panel takes the hassle out of explaining the membership plan and answering your benefits and eligibility concerns instead of having to do it one by one.

What is your favorite aspect of this product?

By all accounts, Spiff is a user-friendly and practical platform for administrators. Because of this, we can collaborate with the sales team more directly to improve accounting solutions, Salesforce connectors, and commission data accuracy. Whenever we have any issues or inquiries regarding the platform, the Spiff staff provides outstanding customer service. Every day, our sales, leadership, and accounting teams use Spiff to respond to requests and chase down approvals.

What do you dislike most about this product?

When it comes to using Spiff in their authorization processes, our sales executives have been resistant. Their team, which may consist of up to forty people, is most worried by the sheer volume of data that has to be reviewed in order to get complete approval. They would like not to examine their statement in its finer detail in order to verify their team's claims.

What recommendations would you give to someone considering this product?

An essential tool for any firm with sales-assisted teams or motions is Spiff. Because of how easy it is for everyone on the team to understand each other's goals, there are fewer mistakes, and that means fewer unhappy salespeople.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kristin W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Spiff is very professional and easy to use

Likeliness to Recommend

9 /10

What differentiates Spiff from other similar products?

As a BDR in a fast-growing company, you already have your hands full with your regular responsibilities, and now you have to add the added legwork of keeping tabs on commissions on prospects. I no longer need to keep tabs on my prospects or whether they have been paid for thanks to Spiff's direct integration with SalesForce. Because I am a non-US representative and because most opportunities are created at least one month after I develop them, this is really beneficial. It would be an enormous challenge to stay on top of all that commission data!

What is your favorite aspect of this product?

Simple to use and helpful, Spiff compiles all the data we need about our commissions onto a single page. The total amount of commissions linked with all the agreements concluded within a given time frame is readily apparent. Spiff's ability to automate commission calculations is fantastic; it saves us a ton of time compared to when we had to manually compute commissions due to our compensation plan's complexity. The necessary openness regarding compensation plans has been supplied to us by Spiff.

What do you dislike most about this product?

While Spiff is nearly flawless, its usefulness is heavily dependent on the user's level of platform expertise; getting your hands on all the tools you need is a matter of finishing the training and getting the necessary skills, neither of which will take long.

What recommendations would you give to someone considering this product?

Getting into my acceleration region once I've accomplished plan is the greatest thing I've seen that it truly helps me with. From a quota standpoint, it's straightforward to see my progress, but there are extremely stringent requirements for accelerator payouts. If I work on a few deals with various salespeople throughout the year, for instance, I can better gauge when the accelerators will be most effective.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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