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Shopify Plus Logo Award Winner Product Badge
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Shopify

Shopify Plus

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Shopify Plus
8.7 /10

What is Shopify Plus?

Not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person. Establish your brand online with a custom domain name and online store. With instant access to hundreds of the best looking themes, and complete control over the look and feel, you finally have a gorgeous store of your own that reflects the personality of your business.

Company Details


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Awards & Recognition

Shopify Plus won the following awards in the B2C eCommerce category

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Shopify Plus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Shopify Plus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Shopify Plus?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 83

Order Portal

86

Catalog Management

85

Payment Processing

84

Reporting and Analytics

84

Content Management

83

Order Management

82

Integrated Search

82

Content Localization

82

Microsite Management

81

Retargeting Capabilities

79

Predictive Recommendations

77

Vendor Capability Ratings

Average 80

Quality of Features

84

Business Value Created

83

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Shopify Plus Reviews

Enrico R.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use, but a bit pricey

Likeliness to Recommend

6 /10

What differentiates Shopify Plus from other similar products?

easy to use

What is your favorite aspect of this product?

nice UI and reports

What do you dislike most about this product?

the cost is not the best part

What recommendations would you give to someone considering this product?

if you dont have experience take it

Pros

  • Efficient Service
  • Helps Innovate
  • Saves Time
  • Respectful

Angelica J.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Reliable and Suitable e-commerce platform

Likeliness to Recommend

8 /10

What differentiates Shopify Plus from other similar products?

Shopify Plus offered services that were overly advanced but simplified and made my work pleasurable. Making certain consumer categories eligible for personalized pricing and discounts as well as making it easier for B2B customers to buy, track, and repurchase products and much more we can accomplish with it.

What is your favorite aspect of this product?

Shopify Plus Utilizes effective checkout incentives to increase conversion as well as utilizes onsite search and specialized browsing to assist customers in finding products. The fact that it offers numerous payment processors, a variety of methods of payment, and manual invoicing is a wonderful feature. In contrast to others, it offers trustworthy APIs that let us integrate client data from our ERP or CRM.

What do you dislike most about this product?

Shopify Plus frequently incorporates features from third-party applications into the main product, but these features are frequently not put in place as well as the third-party, resulting in ambiguity when features are duplicated. The ability to edit templates requires an understanding of JSON code, which is difficult for our new designers.

What recommendations would you give to someone considering this product?

With Shopify Plus, we can create a password-protected, branded, B2B web store right now without knowing any code. Shopify Plus has a ton of customization options, and all of its features are really strong to satisfy the demands of any business. Try it out to see if it is adequate or perfect for your requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Magreat W.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Highly robust and affordable eCommerce platform

Likeliness to Recommend

9 /10

What differentiates Shopify Plus from other similar products?

Its unique selling point is that the Shopify Plus B2B platform is not only a tool where we can list products and manage orders but actually it performs double duty as a command center from which we can expertly handle all facets of commerce, including sales, business-to-business operations, and direct-to-consumer website operations.

What is your favorite aspect of this product?

The rich amount of features of Shopify Plus always makes our job easier while allowing us to increase client reach while lowering cost-to-serve in order to increase revenue for our company. Unlike competing software, Shopify Plus is a fantastic B2B eCommerce platform that assists us in creating an online environment that increases sales and completes purchases no matter where customers are.

What do you dislike most about this product?

It's difficult to disparage the platform. Because I found it more enjoyable, I don't have much to say about its shortcomings, although I did learn that Shopify Plus strives to maintain complete native support, so it is disappointing when they don't.

What recommendations would you give to someone considering this product?

To choose the best B2B platform, you must properly research each option before making your decision. For my needs, I picked Shopify Plus because it is a strong B2B eCommerce platform that enables us to handle everything from a single location with limitless expansion potential. Shopify Plus have amazing ecology of sales and marketing solutions, fully prepared connections, a partner network, and everything else any business need.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Saves Time

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