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Sender Inc

Sendoso

Composite Score
7.9 /10
CX Score
8.3 /10
Category
Sendoso
7.9 /10

What is Sendoso?

Connect and drive revenue with personalized gifts, branded swag, eGifts, virtual experiences & more. Sendoso helps companies stand out by giving them new ways to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.

Company Details


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Sendoso Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendoso.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendoso?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Saves Time

Feature Ratings

Average 84

Gift Fulfillment and Delivery

89

Personal Messaging

87

Gift Acceptance/Exchange/Donation

86

Marketplace/Rewards Catalogue

85

Notifications/Alerts/Updates

85

Role-Based Access

84

Milestones/Calendar Tracking

83

Gift Tracking

83

Address Confirmation/Verification

82

Required Actions

81

Advanced Integrations

80

Vendor Capability Ratings

Average 82

Business Value Created

88

Quality of Features

85

Vendor Support

85

Availability and Quality of Training

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Ease of Implementation

83

Ease of Data Integration

82

Breadth of Features

79

Usability and Intuitiveness

79

Ease of Customization

78

Sendoso Reviews

Almir B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use, Fantastic product

Likeliness to Recommend

9 /10

What differentiates Sendoso from other similar products?

Sendoso offers an impressive catalog of gifts and essential integrations. However, what truly sets them apart is the exceptional knowledge and expertise of their team. We have had the privilege of learning from them and implementing their well-crafted strategies, which have yielded remarkable results for our organization. The insights and guidance provided by the Sendoso team have been invaluable in enhancing our gifting initiatives.

What is your favorite aspect of this product?

Once you familiarize yourself with the platform, Sendoso becomes a user-friendly tool. While there may be a learning curve initially, once you grasp the functionalities, navigating and utilizing the platform becomes straightforward and efficient.

What do you dislike most about this product?

Price could be lower

What recommendations would you give to someone considering this product?

I highly recommend taking the time to thoroughly review the extensive catalog of options available. The range is truly extensive, so it's worth exploring all the possibilities. Additionally, I encourage you to consider joining their advocate program. This program not only allows you to share and exchange incredible ideas but also provides an opportunity to request the inclusion of additional gift options.

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Fair

Faruk R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Realistic Gifting Solution

Likeliness to Recommend

7 /10

What differentiates Sendoso from other similar products?

Sendoso delivers an executive gift delivery and fulfilment systems.

What is your favorite aspect of this product?

Sendoso has excellent rewards catalogue features..

What do you dislike most about this product?

Sendoso requires a simplistic integration with other tech.

What recommendations would you give to someone considering this product?

Sendoso is the excellent Gifting platform for businesses

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Client Friendly Policies

Lorenz L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Sendoso: Secure gift shipments

Likeliness to Recommend

10 /10

What differentiates Sendoso from other similar products?

With a high demand for marketers and salespeople, Sendoso is a place where the platform has been of great help to our sales and marketing teams to consolidate customer engagement and/or a promotion. Every time a customer participates in our promotion program and redeems points for rewards they provide us with product reviews, testimonials or case studies.

What is your favorite aspect of this product?

Excellent method for gift and swag options for potential customers thus creating an increased retention rate as well as making setting up a shipment within the interface is relatively easy and your automatic email updates on the shipment are a great way to stay on top of the current status of that shipment.

What do you dislike most about this product?

Being in another type of territory the gifting options are different like the state of Canada where it only allows Amazon cards. And no other kind of better options for your customers. As also a tool to integrate notifications when the budget is about to expire to stay on top of everything as well as return the budget to sales if the prospects do not redeem their gift on time in a good determined time of weeks and not months.

What recommendations would you give to someone considering this product?

With this platform you can solve gift shipment problems by being able to easily incentivize your customers as well as prospects or subordinates elsewhere. The speed at which these gift shipments are made, a card or something unique, is what builds trust in Sendoso. I have definitely pushed prospects to the point of making a meeting or moving it forward with this platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation