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What is Sendoso?
Connect and drive revenue with personalized gifts, branded swag, eGifts, virtual experiences & more. Sendoso helps companies stand out by giving them new ways to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sendoso?
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Gift Fulfillment and Delivery
Role-Based Access
Personal Messaging
Milestones/Calendar Tracking
Notifications/Alerts/Updates
Marketplace/Rewards Catalogue
Gift Acceptance/Exchange/Donation
Required Actions
Gift Tracking
Address Confirmation/Verification
Advanced Integrations
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Sendoso Reviews
David O.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2024
Amaze clients with these amazing gift cards
Likeliness to Recommend
What differentiates Sendoso from other similar products?
Gift cards are processed instantly without the need to wait for the queue or schedules and the support team at Sendoso are so welcoming and helpful. As well the best unique about Sendoso is that they will refund the gift card amount if cancelled or not redeemed by the recipient
What is your favorite aspect of this product?
I like the speed at which Sendoso uses to send the gift cards to our users and their API is very friendly that can be integrated with any CRM and review collection tools to automate gift cards sending
What do you dislike most about this product?
To a particular user receiving more than two gift cards, I would suggest they can add all the amount and issue the gift card once other sending multiple gift cards in one email
What recommendations would you give to someone considering this product?
Yes, it is a reliable and affordable tool hence I would recommend the solution
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Renato J.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Easy to use and great gift selection
Likeliness to Recommend
What differentiates Sendoso from other similar products?
Sendoso is utilized by the marketing team to facilitate the generation of sales opportunities at the initial stage of the sales funnel and to arrange appointments for the sales team. Additionally, it serves as a valuable tool for acknowledging and celebrating customer and employee milestones and contributions.
What is your favorite aspect of this product?
I find Sendoso to be incredibly user-friendly and intuitive. Navigating the platform is a breeze, and I particularly enjoy the simplicity of creating and distributing sends with just a few clicks. Sendoso has continuously evolved and improved over the years, expanding its range of sending options and refining the user experience (UX) and capabilities to enhance the tool's flexibility.
What do you dislike most about this product?
Due to several team changes we have experienced since our initial engagement with the company, we have had to reiterate the company's objectives, account details, and goals multiple times.
What recommendations would you give to someone considering this product?
It proves highly effective for Enterprise companies when utilized for purposes beyond fulfilling advocate gifts, not sure if this can be applied to smaller companies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Almir B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Easy to use, Fantastic product
Likeliness to Recommend
What differentiates Sendoso from other similar products?
Sendoso offers an impressive catalog of gifts and essential integrations. However, what truly sets them apart is the exceptional knowledge and expertise of their team. We have had the privilege of learning from them and implementing their well-crafted strategies, which have yielded remarkable results for our organization. The insights and guidance provided by the Sendoso team have been invaluable in enhancing our gifting initiatives.
What is your favorite aspect of this product?
Once you familiarize yourself with the platform, Sendoso becomes a user-friendly tool. While there may be a learning curve initially, once you grasp the functionalities, navigating and utilizing the platform becomes straightforward and efficient.
What do you dislike most about this product?
Price could be lower
What recommendations would you give to someone considering this product?
I highly recommend taking the time to thoroughly review the extensive catalog of options available. The range is truly extensive, so it's worth exploring all the possibilities. Additionally, I encourage you to consider joining their advocate program. This program not only allows you to share and exchange incredible ideas but also provides an opportunity to request the inclusion of additional gift options.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Fair