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Conductor

Searchmetrics

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Searchmetrics
7.7 /10

What is Searchmetrics?

Searchmetrics offers an integrated software platform consisting of four core products: With Searchmetrics, customers can get the insights they need to analyze online performance, set priorities and drive success. Searchmetrics delivers predictable success, enabling the world’s smartest marketers to reach their goals.

Company Details


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Awards & Recognition

Searchmetrics won the following awards in the Search Engine Optimization category

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Searchmetrics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Searchmetrics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

90 Plan to Renew

Up 4
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
82%
Conflict Resolution:
97%
Strategy & Innovation:
87%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Searchmetrics?

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0% Negative
17% Neutral
83% Positive

Pros

  • Trustworthy
  • Respectful
  • Reliable
  • Enables Productivity

Feature Ratings

Average 80

On-Page Tracker/Optimization

85

Holistic Visibility Tracking

84

Competition Analysis

84

Keyword Research

82

Content Optimization

81

Alerts

80

Rank Tracking

79

Auditing

77

Analytics and Reporting

74

Backlink Tools

68

Local SEO

67

Vendor Capability Ratings

Average 80

Availability and Quality of Training

88

Vendor Support

85

Quality of Features

84

Business Value Created

83

Breadth of Features

81

Usability and Intuitiveness

80

Ease of Implementation

79

Ease of Data Integration

78

Ease of Customization

77

Ease of IT Administration

75

Product Strategy and Rate of Improvement

74

Searchmetrics Reviews

Britain B.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Searchmetrics from other similar products?

We have been with Searchmetrics for 6 years they have been with us every step of the way and have watched out business grow and our e-commerce improves dramatically over the years. They have helped us manage these new changes without losing ranking and help us grow more every day.

What is your favorite aspect of this product?

The content piece has been very important for us to be able to edit and improve what we already have and know that it will perform. In addition, having a dedicated support person that we talk to regularly and knows what we are trying to accomplish has been key.

What do you dislike most about this product?

The platform can be a little bit confusing to navigate especially staying with them so long we are adapting to the new page still which is easier than before.

What recommendations would you give to someone considering this product?

Give it a shot. You get a lot of data but also someone to help you use the data and your time effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Udit M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

WORTH THE MONEY, Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Searchmetrics from other similar products?

User interface, features and accuracy

What is your favorite aspect of this product?

Search potential and competitor analysis

What do you dislike most about this product?

Rank tracking is not a 100% accurate

What recommendations would you give to someone considering this product?

If you are an SEO professional this will make your life so much easy.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service
  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2021

Great product, great support.

Likeliness to Recommend

5 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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