
What is Searchmetrics?
Searchmetrics offers an integrated software platform consisting of four core products: With Searchmetrics, customers can get the insights they need to analyze online performance, set priorities and drive success. Searchmetrics delivers predictable success, enabling the world’s smartest marketers to reach their goals.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
90 Plan to Renew
Up
4
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 82%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 87%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Searchmetrics?
Pros
- Trustworthy
- Respectful
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
On-Page Tracker/Optimization
Holistic Visibility Tracking
Competition Analysis
Keyword Research
Content Optimization
Alerts
Rank Tracking
Auditing
Analytics and Reporting
Backlink Tools
Local SEO
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Quality of Features
Business Value Created
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Searchmetrics Reviews

Britain B.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2021
Fantastic product!
Likeliness to Recommend
What differentiates Searchmetrics from other similar products?
We have been with Searchmetrics for 6 years they have been with us every step of the way and have watched out business grow and our e-commerce improves dramatically over the years. They have helped us manage these new changes without losing ranking and help us grow more every day.
What is your favorite aspect of this product?
The content piece has been very important for us to be able to edit and improve what we already have and know that it will perform. In addition, having a dedicated support person that we talk to regularly and knows what we are trying to accomplish has been key.
What do you dislike most about this product?
The platform can be a little bit confusing to navigate especially staying with them so long we are adapting to the new page still which is easier than before.
What recommendations would you give to someone considering this product?
Give it a shot. You get a lot of data but also someone to help you use the data and your time effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Udit M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2021
WORTH THE MONEY, Fantastic product!
Likeliness to Recommend
What differentiates Searchmetrics from other similar products?
User interface, features and accuracy
What is your favorite aspect of this product?
Search potential and competitor analysis
What do you dislike most about this product?
Rank tracking is not a 100% accurate
What recommendations would you give to someone considering this product?
If you are an SEO professional this will make your life so much easy.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2021
Great product, great support.
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring