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Scoro Logo
Scoro Logo
Scoro

Scoro

Composite Score
8.1 /10
CX Score
8.4 /10
Scoro
8.1 /10

What is Scoro?

Scoro is an all in one business management tool offering end to end management of your clients projects from sales quoting and pipeline, projects planning and finance, task and calendar management that offer real time insight of all aspects of your business with customisable dashboards for KPI and daily management.

Company Details


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Awards & Recognition

Scoro won the following awards in the Professional Services Automation category

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Scoro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scoro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scoro?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Retainer Management

90

Knowledgebase

87

Auditability

87

Email Synchronization & Tracking

87

Client Portal

87

Time Management

87

Task Management and Workflow

86

Reporting

85

Resource Management

85

Security

85

Billing

85

Vendor Capability Ratings

Average 85

Business Value Created

90

Product Strategy and Rate of Improvement

88

Ease of Implementation

87

Vendor Support

87

Breadth of Features

86

Availability and Quality of Training

84

Ease of IT Administration

84

Usability and Intuitiveness

83

Ease of Data Integration

82

Quality of Features

82

Ease of Customization

81

Scoro Reviews

Logan S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

. Fantastic resource for our growing organization.

Likeliness to Recommend

10 /10

What differentiates Scoro from other similar products?

The capacity to steer the project and anticipate market changes is the first step. First and foremost, this resource was designed to assist sales teams, but it also helps with future planning and financial forecasting when broken down into client groups and segments. It's a great tool for keeping up with our clientele, too.

What is your favorite aspect of this product?

Scoro's ability to reassign work across members of a team is fantastic. This prevents workers from having to retrain for new positions and ensures that initiatives are always being worked on, both of which boost productivity. Scoro's notifications are helpful as well since they can act as gentle reminders of events you have scheduled but may have forgotten. Last but not least, the invoice tracking system is really appreciated. It gives you a concise rundown of all that needs to be known about each bill.

What do you dislike most about this product?

That your contact list isn't synchronized with the main email providers makes it difficult to find individuals. Scoro has a small but noticeable learning curve, so it's not the greatest choice for someone who needs a tool they can jump immediately into using.

What recommendations would you give to someone considering this product?

Scoro would be great for a larger firm who is actually interested in establishing a better and more effective workflow. If not for the price, the hidden fees, and the fact that I'd need to switch to an even more costly plan if I wanted to get the most out of the program at our level, I would have definitely recommended it. Because we just need one product, we would have paid extra for things we wouldn't have used. If you have the means to do so, then by all means invest in ways to boost productivity. In the end, it will be a good decision for you. But it's too expensive for me to suggest it to anyone on a strict budget.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jassica s.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Workflow is only one of its many advantages.

Likeliness to Recommend

9 /10

What differentiates Scoro from other similar products?

Scoro's all-encompassing method is a significant advantage. It may be altered to suit the user's needs, and several methods of searching for projects and tasks are available. Another perk is the command center, which gives users a glance at their schedule, charges, and progress metrics in a clean, straightforward layout.

What is your favorite aspect of this product?

It's well-designed and straightforward, with links to various system parts available in any window. It's an excellent tool for monitoring your team's workload and spreading awareness of upcoming tasks. The main benefit is having all the necessary information, such as due dates and completed jobs, in one convenient location. Scoro allows users to create and share graphic project plans with customers quickly.

What do you dislike most about this product?

Dislike the inability to do computations automatically and how certain functions interface with other programs. Scoro should put more of a focus on automating some processes. Also, I wouldn't say I like how there isn't any user-level diversity. Without the capacity to assign projects, I cannot share Scoro with freelancers and customers.

What recommendations would you give to someone considering this product?

To avoid missing out on valuable resources, you must thoroughly understand all Scoro components. Invest some time in trying out different label templates and configurations to discover a method that works for your business. Take a close look at your needs for a project management system, and then set up a meeting with the Scoro group to discuss your options.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Angelica J.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Quick to respond to and easy to navigate software

Likeliness to Recommend

9 /10

What differentiates Scoro from other similar products?

Scoro's primary value lies in its ability to help organize routine tasks. Because of this, I can monitor everyone's timekeeping efforts throughout the company. Scoro streamlines project and workflow management, eliminating the need for several applications. One of its greatest strengths is that Scoro may be adapted to meet the demands of every given business.

What is your favorite aspect of this product?

It is helpful to have a record of how long it takes to do regular chores. Scoro helpfully lists my recurring assignments and their due dates, so I never lose track of what has to be done and can rest assured that it will. We also like how Scoro makes it simple for all of our employees to access data on our customers and suppliers in one place.

What do you dislike most about this product?

You can find it challenging to keep track of all the items in your calendar or to-do list while using Scoro, which is one of its primary drawbacks. Scoro is not the most intuitive tool for managing IT projects. Thus I can't claim that I like using it. The client display may get crowded with finished activities and time entries, and we have not yet built a streamlined file structure, making it challenging to access detailed client information.

What recommendations would you give to someone considering this product?

Scoro's keen eye for detail is his biggest asset. While doing administrative tasks in Scoro might be time-consuming, it ultimately provides a centralized spot to assess the project's progress. Task distribution in modern workplaces is simpler than ever. Scoro allows you a wide range of adjustments. If you are unsure about its value to your business, don't hesitate to contact one of their sales consultants.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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