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Sauce Labs Logo
Sauce Labs Logo
Sauce Labs

Sauce Labs

Composite Score
7.2 /10
CX Score
7.2 /10
Category
Sauce Labs
7.2 /10

What is Sauce Labs?

Build the most comprehensive mobile app testing strategy, from development to production

Company Details


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Awards & Recognition

Sauce Labs won the following awards in the Software Testing category

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Sauce Labs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sauce Labs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

93 Plan to Renew

1
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sauce Labs?

12% Negative
13% Neutral
75% Positive

Pros

  • Respectful
  • Fair
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 80

Test Load Balancing

87

Artifact Management

87

Artifact Traceability

85

Test Coverage Analysis

84

Regulatory Compliance

82

Test Environment Management

81

Test Planning

81

ALM Integration

80

Test Data Management

79

Test Script Editor

79

Analytics and Reporting

78

Vendor Capability Ratings

Average 81

Ease of Data Integration

86

Ease of Customization

86

Availability and Quality of Training

85

Ease of IT Administration

85

Quality of Features

82

Business Value Created

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

80

Ease of Implementation

79

Breadth of Features

77

Vendor Support

67

Sauce Labs Reviews

Krishna G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic Product!!

Likeliness to Recommend

8 /10

What differentiates Sauce Labs from other similar products?

Cross browser and Cross platform testing. Robust CI/CD Integrations Need dedicated serivece and professional service visual testing

What is your favorite aspect of this product?

The main aspect of Sauce Labs is its extensive cross-browser and cross-platform testing capabilities combined with its real device cloud for mobile testing.

What do you dislike most about this product?

Sauce Labs that could be considered a drawback is the cost, especially for smaller teams or organizations with limited budgets. some users might find the initial setup and configuration complex, particularly when integrating Sauce Labs into CI/CD pipelines or dealing with issues related to test flakiness.

What recommendations would you give to someone considering this product?

Yes, Definitely.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kailash B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

User Interface

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Sauce Labs stands out from other similar products in several key ways: Comprehensive Platform: Sauce Labs offers a comprehensive testing platform that supports web, mobile, and desktop applications, along with a wide range of operating systems, browsers, and devices.

What is your favorite aspect of this product?

One of my favorite aspects of Sauce Labs is its comprehensive platform that covers a wide range of testing needs. Whether it's web applications, mobile apps, or desktop software, Sauce Labs provides a scalable and efficient solution. I particularly appreciate its real device cloud, which allows for testing on actual devices, ensuring accurate results and better compatibility. The seamless integrations with CI/CD tools also make it easy to incorporate into existing development workflows, enhancing overall efficiency and collaboration within teams.

What do you dislike most about this product?

Complexity of Setup: Some users find the initial setup and configuration of Sauce Labs to be complex, especially if they are new to automated testing or cloud-based platforms. Cost: For smaller teams or individual developers, the cost of using Sauce Labs may be a concern, especially as usage scales up with more tests and concurrent executions. Learning Curve: Mastering all the features and capabilities of Sauce Labs can require a learning curve, particularly for teams transitioning from other testing tools or frameworks.

What recommendations would you give to someone considering this product?

Complexity of Setup: Some users find the initial setup and configuration of Sauce Labs to be complex, especially if they are new to automated testing or cloud-based platforms. Cost: For smaller teams or individual developers, the cost of using Sauce Labs may be a concern, especially as usage scales up with more tests and concurrent executions.

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Continually Improving Product

Ritendra Kumar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Platform offers a seamless and efficient testing

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Sauce Labs supports a variety of testing frameworks and tools, including Selenium and Appium. It provides advanced testing capabilities such as video recording and playback of test sessions, live interactive testing for debugging, and detailed test reports and analytics. These features empower me to thoroughly analyze test results, identify issues, and make informed decisions to improve the quality of my software.

What is your favorite aspect of this product?

Seamless Integration: Sauce Labs integrates smoothly with popular continuous integration and delivery (CI/CD) tools. This integration allows me to incorporate automated testing seamlessly into my development pipeline, enabling me to run tests automatically with each code change. The ability to integrate with my existing tools streamlines my testing workflow and enhances the efficiency of my development process.

What do you dislike most about this product?

Infrastructure Dependency: As a cloud-based testing platform, Sauce Labs relies on a stable internet connection and the availability of their servers for running tests. In situations where there are internet disruptions or service outages, I experience interruptions in my testing processes.

What recommendations would you give to someone considering this product?

Evaluate Your Testing Requirements: Assess your specific testing requirements, such as the browsers, operating systems, and devices you need to support, the scale of testing (parallel or sequential), and the level of test automation you aim to achieve. This will help you determine if Sauce Labs aligns with your needs and if its features and capabilities address your testing challenges. Assess Learning Curve : Consider the learning curve associated with using Sauce Labs, especially if you are new to automated testing or specific testing frameworks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing