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Salesloft Logo Award Winner Product Badge
Salesloft, Inc

Salesloft

Composite Score
8.6 /10
CX Score
8.8 /10
Category
Salesloft
8.6 /10

What is Salesloft?

Salesloft is an AI-powered revenue orchestration platform that brings certainty to every revenue action and customer interaction. Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market. Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks, communicate with buyers, understand what to do next, forecast with accuracy, and get the coaching and insights they need to win more deals.

Company Details


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Awards & Recognition

Salesloft won the following awards in the Conversation Intelligence category

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Salesloft Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesloft.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesloft?

4% Negative
2% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 79

Call Recording

86

Application Integration

84

Dashboards and Reporting

83

Audio Transcription

80

Call Analytics

80

Pipeline Visibility

80

Manager Annotation and Feedback

79

Role-Based Access

77

Mobile Support

75

Conversation Coaching

73

Artificial Intelligence Engine

72

Vendor Capability Ratings

Average 80

Business Value Created

85

Ease of Data Integration

83

Usability and Intuitiveness

83

Quality of Features

83

Breadth of Features

81

Ease of IT Administration

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

77

Vendor Support

77

Ease of Customization

76

Availability and Quality of Training

76

Salesloft Reviews

Sagar J.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Intuitive but the new feature is disappointing

Likeliness to Recommend

7 /10

What differentiates Salesloft from other similar products?

I think some of the features like call recordings, analytics enable reps get better on the phone. I love how the cadences are in front of the dashboard to avoid confusion. It lays out your next steps with timely reminders. Overall, I have had a great experience with Salesloft except the new feature rollout "Rhythm" which is super convoluted

What is your favorite aspect of this product?

Cadence reminders, call recordings top my list especially when you are working hundreds of leads, Salesloft dashboard makes it super easy to not miss any touch points and can automate some of the steps like email. Another feature that I like is how you can make automated cadences to fire bulk emails to your leads - that's been a game changer for me

What do you dislike most about this product?

Not a fan of the new product Rhythm - I found it is so confusing in the implementation days and the sentiment was the same across the teams. I took me a while to get used to it but if I could change something, it would be the new product launch. Loved the good old days of simplicity

What recommendations would you give to someone considering this product?

If you are looking to take your sales process to the next level, look no further Sales loft has been instrumental in my success as a sales rep, it takes time to get used to it but once you have it set up, it runs like a well oiled machine. Beware of Rhythm (not a big fan myself)

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful

Cody L.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy and Intuitive

Likeliness to Recommend

9 /10

What differentiates Salesloft from other similar products?

I came from using Outreach at a prior organization to using Salesloft at this organization. Overall, I believe that the two softwares are comparable, however I believe that Salesloft is better suited for our organization size (~50 people, 8 active users). It allows us to easily have an owner from the IT and business side, that can go in and assign mass and middle market sequences on our behalf. The relative ease of figuring the system out with the tooltips and integration assistants really pushes this in a self-service direction that will be appreciated by smaller teams.

What is your favorite aspect of this product?

My favorite aspect of this product is the ease of importing contacts and adding them to sequences. Having to manually search for my prospects, and personalize for industry, Salesloft's capability to drop notes on the account level and contact level allows me to personalize quickly. Personalization is key in this sales climate, so the less time I spend on unnecessary admin tasks, the better.

What do you dislike most about this product?

I really wish the dispositioning of calls would be faster. If I select the second option on the exact disposition of the call, I still have to go an extra two clicks to disposition the interest of the caller. I would love for it to automatically select. It's a small thing, but when I'm making 100 calls a day, that's an extra 20-30 minutes over the course of my call block.

What recommendations would you give to someone considering this product?

If you have an established data flow (Salesforce, Hubspot, Zoominfo, Email servers, etc.) you'll be able to easily integrate Salesloft and get your sales team up to speed on their daily/weekly metrics. Make sure you have someone from the sales team involved in implementation to work with the specifics of your org.

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Includes Product Enhancements

Aryan C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use & helped us manage daily tasks easily

Likeliness to Recommend

9 /10

What differentiates Salesloft from other similar products?

The customer service of salesloft team is really helpful, in the initial time they provided their full support in setup and demo procedure.

What is your favorite aspect of this product?

The call analytics feature came really handy for our team as majority of the work is around that only.

What do you dislike most about this product?

The pricing could have been more competetive... just that

What recommendations would you give to someone considering this product?

If your need are falling under the niche, just go for it... we are happy with the purchase so far

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

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