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Salesforce Starter Logo
Salesforce Starter Logo
Salesforce.com Inc

Salesforce Starter

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Salesforce Starter
8.1 /10

What is Salesforce Starter?

Sell more at record speed with Starter (formerly Sales Cloud Essentials) — and leave data entry in the dust. With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app. Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.

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Awards & Recognition

Salesforce Starter won the following awards in the Customer Relationship Management - Small Business category

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Salesforce Starter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Starter.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Starter?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Altruistic
  • Security Protects

Feature Ratings

Average 83

Sales Management

86

Lead Management

85

Account and Contact Management

84

Customer Service Management

82

Activity and Workflow Management

82

Mobile

82

Analytics and Reporting

81

Collaboration

79

Marketing Management

79

Quote Contract and Proposal

78

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 81

Ease of Customization

84

Business Value Created

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Quality of Features

79

Vendor Support

79

Ease of IT Administration

78

Salesforce Starter Reviews

Emmanuel Jesus M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Salesforce works perfectly in the cloud

Likeliness to Recommend

9 /10

What differentiates Salesforce Starter from other similar products?

We had problems finding a CRM that integrates well to API platforms in order to get more potential to work, but luckily salesforce provides us this. We are quite satisfied with the implementation of salesforce in our sales management.

What is your favorite aspect of this product?

We really like the salesforce price of $ 25 monthly. This CRM is ideal to manage not only our customers, but also our sales. We like to be able to manage quotas, territories, and that you have such an excellent chat tool.

What do you dislike most about this product?

We do not like that it takes so long to manage manufacturing processes. Importing documents is somewhat complicated, so we usually waste a little time doing this. It is not optimized for mobile devices.

What recommendations would you give to someone considering this product?

Salesforce is an excellent tool for CRM and other applications that link companies to process orders and submissions. I had a problem with my version because too many tiles were added. I'm sure this helps with the overall sales presentation for those who sign on the dotted line, but not so much for those who use it.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

Gayathri K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Salesforce Essentials Is The Best CRM

Likeliness to Recommend

10 /10

What differentiates Salesforce Starter from other similar products?

It provides customer support in 360 views also it has a lot of features and functionality to manage your customer data in one place

What is your favorite aspect of this product?

It is cloud-based software so we can access it from anytime anywhere that's the good part.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Highly recommended

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Kabir Ahmed K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Started version of Salesforce.

Likeliness to Recommend

10 /10

What differentiates Salesforce Starter from other similar products?

Salesforce Essentials offers a package of basic features of the comprehensive Salesforce CRM solution. So for businesses who have small customer base and they need to manage their CRM function, Salesforce Essentials could be a starting point to assess their needs.

What is your favorite aspect of this product?

It is simplified so it does not lag much. The interface is simple as it has less features; thus the interface is simpler too.

What do you dislike most about this product?

Unavailability of some features; however I understand as this is the Essential version of the full solution.

What recommendations would you give to someone considering this product?

For starters, this version of Salesforce is a nice way to manage your customers. It is less expensive than the full version so once the team gets equipped with this then the upgrade can be made.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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