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Salesforce Starter Logo
Salesforce Starter Logo
Salesforce.com Inc

Salesforce Starter

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Salesforce Starter
8.1 /10

What is Salesforce Starter?

Sell more at record speed with Starter (formerly Sales Cloud Essentials) — and leave data entry in the dust. With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app. Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.

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Awards & Recognition

Salesforce Starter won the following awards in the Customer Relationship Management - Small Business category

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Salesforce Starter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Starter.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Starter?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Altruistic
  • Security Protects

Feature Ratings

Average 83

Sales Management

86

Lead Management

85

Account and Contact Management

84

Customer Service Management

82

Activity and Workflow Management

82

Mobile

82

Analytics and Reporting

81

Collaboration

79

Marketing Management

79

Quote Contract and Proposal

78

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 81

Ease of Customization

84

Business Value Created

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Quality of Features

79

Vendor Support

79

Ease of IT Administration

78

Salesforce Starter Reviews

Shivankur N.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2024

Smart tool for any enterprise to begin with

Likeliness to Recommend

9 /10

What differentiates Salesforce Starter from other similar products?

It brings Sales, Service and Marketing all together to get you to new and unique experience with the clients and that differentiates it from other products who just provide all these platforms as per need and with additional costs.

What is your favorite aspect of this product?

All in one platform for your customers being a beginner is smart step for any company and thats my favourite aspect.

What do you dislike most about this product?

Being a giant product, I think few more AI related products also can be included in the suite but are not added at the moment.

What recommendations would you give to someone considering this product?

It gives 360-degree view of your customers so go for it.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Himalaya C.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use with efficient results.

Likeliness to Recommend

10 /10

What differentiates Salesforce Starter from other similar products?

I have used various CRM but Salesforce is more easy to use and navigation within the platform is good without any lags.

What is your favorite aspect of this product?

Lead Management is the best feature that I liked about this product during my Tenure at Whitehat JR.

What do you dislike most about this product?

Well they can definitely improve the UI thats it.

What recommendations would you give to someone considering this product?

Well fi you're a business that focuses on lead management that goes through different pipeline during the sales lifecycle must use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

James G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Top of the line, best in the market

Likeliness to Recommend

10 /10

What differentiates Salesforce Starter from other similar products?

Ease of use and interface, it is so easy to find everything and use

What is your favorite aspect of this product?

Ease of use, easy to find everything and access

What do you dislike most about this product?

N/A in my opinion it is great as is

What recommendations would you give to someone considering this product?

This is the best product to buy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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