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Salesforce Starter Logo
Salesforce Starter Logo
Salesforce.com Inc

Salesforce Starter

Composite Score
8.1 /10
CX Score
8.3 /10
Category
Salesforce Starter
8.1 /10

What is Salesforce Starter?

Sell more at record speed with Starter (formerly Sales Cloud Essentials) — and leave data entry in the dust. With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app. Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.

Company Details


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Awards & Recognition

Salesforce Starter won the following awards in the Customer Relationship Management - Small Business category

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Salesforce Starter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Starter.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Starter?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Altruistic
  • Security Protects

Feature Ratings

Average 83

Sales Management

86

Lead Management

85

Account and Contact Management

84

Customer Service Management

82

Activity and Workflow Management

82

Mobile

82

Analytics and Reporting

81

Collaboration

79

Marketing Management

79

Quote Contract and Proposal

78

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 81

Ease of Customization

84

Business Value Created

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Quality of Features

79

Vendor Support

79

Ease of IT Administration

78

Salesforce Starter Reviews

Søren E.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

The Market Leading CRM Software

Likeliness to Recommend

8 /10

What differentiates Salesforce Starter from other similar products?

Salesforce is the market leading CRM platform due to it's advanced functionality and many integrations

What is your favorite aspect of this product?

Salesforce is the best software on the market with numerous options for 3rd party integrations

What do you dislike most about this product?

The license fees with a number of add on modules can get rather expensive

What recommendations would you give to someone considering this product?

A good CRM system is today a necessity for managing the sales process in any business and Salesforce does it the best

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Lucas C.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Salesforce is a solid case management software

Likeliness to Recommend

6 /10

What differentiates Salesforce Starter from other similar products?

It really seems to try its best. The team listens to feedback from clients and tries to roll out improvements in future updates.

What is your favorite aspect of this product?

We used this to track as-built changes to a massive piece of mobile equipment constructed over the course of about 30 days. Using salesforce it was easy for the guys in the field to document what needed to change, allowing the engineers in the office to see those need real time.

What do you dislike most about this product?

The UI on some browsers is a little goofy. I sometimes got lost.

What recommendations would you give to someone considering this product?

Give it a shot, see if it's for you.

Pros

  • Over Delivered
  • Transparent
  • Includes Product Enhancements
  • Continually Improving Product

Alyssa W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Solid CRM Option

Likeliness to Recommend

8 /10

What differentiates Salesforce Starter from other similar products?

Pretty similar to other CRM tools I've used.

What is your favorite aspect of this product?

Easy to search and locate accounts/contact/opportunities.

What do you dislike most about this product?

Filtering reports can be a bit cumbersome.

What recommendations would you give to someone considering this product?

It's the most popular CRM option for a reason.

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product

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