What is Salesforce Chatter?
Connect every employee with files, data, and experts — anywhere, anytime. With Chatter, connect, engage, and motivate employees to work efficiently regardless of their role or location. Collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Chatter?
Pros
- Transparent
- Generous Negotitation
- Includes Product Enhancements
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Granular Access Management
File Sharing Collaboration
Document Collaboration
Instant Messaging
Integration With Productivity Tools
Screen Sharing
Task Management
Notifications
Search
Cross Platform Support
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Data Integration
Ease of Customization
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Salesforce Chatter Reviews
Nora O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Best Collaboration Software
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
Employee communication features makes it special. It is affordable too.
What is your favorite aspect of this product?
I have used Salesforce Chatter and I like that it affordable It makes collaboration easy It offers leading communication features
What do you dislike most about this product?
It is effective and flawless. No complaints.
What recommendations would you give to someone considering this product?
I recommend Salesforce Chatter because it is multipurpose - makes collaboration easy comes with powerful employee communication features.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Manisha R.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Oct 2022
It's a fantastic product
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
The key things that differentiates are How professional it is, Easy adaptation
What is your favorite aspect of this product?
How user-friendly the product is
What do you dislike most about this product?
Nothing actually
What recommendations would you give to someone considering this product?
Its an amazing product and you will have great experience using it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Han V.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
this is really user-friendly and flexible
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
this is really user-friendly and flexible
What is your favorite aspect of this product?
user-friendly and flexible
What do you dislike most about this product?
nothing actually
What recommendations would you give to someone considering this product?
this is really user-friendly and flexible
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing