What is Salesforce Chatter?
Connect every employee with files, data, and experts — anywhere, anytime. With Chatter, connect, engage, and motivate employees to work efficiently regardless of their role or location. Collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Chatter?
Pros
- Transparent
- Generous Negotitation
- Includes Product Enhancements
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Granular Access Management
File Sharing Collaboration
Document Collaboration
Instant Messaging
Integration With Productivity Tools
Screen Sharing
Task Management
Notifications
Search
Cross Platform Support
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Data Integration
Ease of Customization
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Salesforce Chatter Reviews
Marcy L.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2021
Easy to use and helpful to productivity.
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
Not familiar with other products
What is your favorite aspect of this product?
Email notification
What do you dislike most about this product?
There is nothing I really dislike
What recommendations would you give to someone considering this product?
It's a great tool
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity
April S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2020
Awesome addition to any company’s toolbox!
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
The ability to have group chats is a huge benefit. The real time updates & the ability to have instant communication available make daily jobs a lot more efficient.
What is your favorite aspect of this product?
Being able to communicate with my team as a whole almost instantly!
What do you dislike most about this product?
The cosmetics are not my favorite. I don’t feel the chatter application is as appealing to the eye as it could be.
What recommendations would you give to someone considering this product?
Be sure that you have your end users setup in the system properly to ensure correct access.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ayush T.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Oct 2020
Great Service.
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
It provide with ease of using as a social networking platform.
What is your favorite aspect of this product?
Can be used as Social network platform.
What do you dislike most about this product?
misses up with group calls.
What recommendations would you give to someone considering this product?
It provide great services and reliability with lot many features.
Pros
- Helps Innovate
- Respectful
- Acts with Integrity
- Security Protects