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What is Salesforce Chatter?
Connect every employee with files, data, and experts — anywhere, anytime. With Chatter, connect, engage, and motivate employees to work efficiently regardless of their role or location. Collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions.
Company Details
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Get AssistanceSalesforce Chatter Ratings
Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Chatter?
Pros
- Transparent
- Generous Negotitation
- Includes Product Enhancements
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Granular Access Management
File Sharing Collaboration
Document Collaboration
Instant Messaging
Integration With Productivity Tools
Screen Sharing
Task Management
Notifications
Search
Cross Platform Support
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Data Integration
Ease of Customization
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
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Salesforce Chatter Reviews
![](https://cdn.softwarereviews.com/production/profile_image/2189518/original/2189518.jpg?1717565656)
Mayur C.
- Role: Finance
- Industry: Education
- Involvement: IT Leader or Manager
Submitted May 2024
Very easy to use and integrated on the Sales CRM
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
Its inclusive nature makes it an excellent medium for expanding social circle. Excellent tool for remote employees.
What is your favorite aspect of this product?
Group and collaboration key features are outstanding.
What do you dislike most about this product?
Cannot use this outside of the CRM environment
What recommendations would you give to someone considering this product?
The app is free if you already have a Salesforce account but If you don't it is charged. Can be made free for wider reach
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
![](https://cdn.softwarereviews.com/production/profile_image/2144010/original/2144010.jpg?1712069037)
Santosh P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Best tool to communicate with team.
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
Salesforce chatter Ui experience is better compared to other similar products, and it is lightweight.
What is your favorite aspect of this product?
We can share the important data with our team members and can communicate with them can share files as well which builds the interaction in a best possible way.
What do you dislike most about this product?
Nothing at the moment everything looks good.
What recommendations would you give to someone considering this product?
Salesforce is a dominating in CRM tool so they are good in technology, so can go with this product.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Caring
![](https://cdn.softwarereviews.com/production/profile_image/2097818/original/2097818.jpg?1704217109)
Somasundaram A.
- Role: Industry Specific Role
- Industry: Electronics
- Involvement: End User of Application
Submitted Oct 2023
Intuitive and user friendly interface
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
It enables quick communication and user friendly. Highly recommended
What is your favorite aspect of this product?
Easy to communicate and much easier post like other social media products
What do you dislike most about this product?
Notifications would be one and team might work on developing the notification sent to user
What recommendations would you give to someone considering this product?
It is a user friendly product and does not require much training. Highly recommended
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Inspires Innovation