What is Robly?
Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
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Since last award
96 Plan to Renew
2
Since last award
85 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robly?
Pros
- Caring
- Respectful
- Fair
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Campaign Management
Email Delivery
Basic Reporting and Analytics
Auto-Responders
Content Authoring
Text Messaging
Mobile Optimized
A/B Testing
Segmentation
SPAM Compliance
Contact Database
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Quality of Features
Ease of Implementation
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Robly Reviews
Regina W.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted May 2024
User-friendly with innovative technology,
Likeliness to Recommend
What differentiates Robly from other similar products?
OPEN Gen AI.
What is your favorite aspect of this product?
The ability to create hands-free resends of campaigns to unopened recipients within a certain timeframe.
What do you dislike most about this product?
When I discovered a large issue with audience segmentation, it took months for it to be fixed, and I was never notified when it did. I had to follow up personally, which was inconvenient.
What recommendations would you give to someone considering this product?
This is great for beginning start-ups to mid-level business ventures outside the direct B2C E-commerce space. For that, I would consider alternatives (personally).
Pros
- Respectful
- Generous Negotitation
- Transparent
- Performance Enhancing
Roseann M.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: End User of Application
Submitted May 2024
Easy to Use, Easy to switch. Very Great price.
Likeliness to Recommend
What differentiates Robly from other similar products?
PRICE. Price and the ease of moving from 1 product (ie Mail Chimp or Constant Contact) to this platform - they need some new email templates (IMHO) but otherwise, the platform is great - I changed from Constant Contact when Robly was in its infancy - and sold the business. Now have 2 more businesses running on the platform. Customer SErvice is usually a live chat with an English speaking person, CHECK!!!!
What is your favorite aspect of this product?
EASE OF U SE, PRICE.
What do you dislike most about this product?
Needs a facelift on the email templates.
What recommendations would you give to someone considering this product?
Go for it. You won't be disappointed especially with their nearly instant CSR.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tom H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Improve your email marketing
Likeliness to Recommend
What differentiates Robly from other similar products?
It offers numerous benefits to our organization, such as better email marketing management, improved customer relationships, organized customer funnels, reusable email content stored in our database, automation of various marketing processes and many more.
What is your favorite aspect of this product?
We have not had a single problem in the months we have been using it. I really like how it streamlines and simplifies the user experience, and the amount of useful features and automations it incorporates for marketing optimization. One of the most impressive features is the ability to email content to our database; other features include lead funnels, an excellent and resourceful email editor, and much more.
What do you dislike most about this product?
For its price, it would be great if they added features or updated it frequently; however, for the time being, it meets our email marketing needs.
What recommendations would you give to someone considering this product?
To improve the efficiency and productivity of a company's information flow, I can confidently suggest it. Constantly updating the customer on all the benefits or information you want them to know about your services is possible with this.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
