What is RingCentral APIs?
RingCentral's APIs enable businesses of all sizes to take their communications to the cloud. With a suite of powerful APIs for voice, SMS/ MMS, team messaging, video, fax, data, and configuration - you have the power to completely revolutionize the way your business communicates.
Company Details
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Get AssistanceRingCentral APIs Ratings
Real user data aggregated to summarize the product performance and customer experience.
67 Likeliness to Recommend
81 Plan to Renew
69 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+50 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral APIs?
Pros
- Performance Enhancing
- Respectful
- Acts with Integrity
- Helps Innovate
Cons
- Commodity Features
- Less Effective Service
- Less Generous
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
CRM Integration
Analytics and Reporting
Preview Dialer
Campaign Control Management
Contact List Management
Predictive Dialer
Omnichannel Integration
Interactive Voice Response (IVR) and Call Flow Designer
Call Management
Power/Progressive Dialer
Vendor Capability Ratings
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Usability and Intuitiveness
RingCentral APIs Reviews
Nicole H.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2023
Easy to Use, Pretty Simple
Likeliness to Recommend
What differentiates RingCentral APIs from other similar products?
It is more of a phone number versus a complete Outbound Sales platform. It is good if you don't need to prospect for leads.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
It's not very robust and more outbound sales platforms are more ideal for my prospecting and AM role
What recommendations would you give to someone considering this product?
This is good if you just need a business phone number
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Efficient Service
Cons
- Commodity Features
- Role: C-Level
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Sep 2023
Easy to use, difficult to configure to get it righ
Likeliness to Recommend
Pros
- Respectful
- Acts with Integrity
- Transparent
- Continually Improving Product
Cons
- Less Effective Service
- Wastes Time
- Vendor's Interest First
Franco P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
FAntastic Application to use!!
Likeliness to Recommend
What differentiates RingCentral APIs from other similar products?
Ring Central is something very easy to use and easy to learn
What is your favorite aspect of this product?
Can call anytime, anywhere
What do you dislike most about this product?
Better User interface
What recommendations would you give to someone considering this product?
Better User interface
Pros
- Trustworthy
- Respectful
- Generous Negotitation
- Friendly Negotiation
Cons
- Less Effective Service