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QuestionPro Inc

QuestionPro Survey Software

7.0 /10

7 Reviews Write a Review

What is QuestionPro Survey Software?

Design the perfect survey, add multiple question types, logic, and customized branding. You can deploy in seconds and analyze in real-time. With free survey software, you can access over 88 features and customizable templates.

Company Details

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QuestionPro Survey Software Ratings

Real user data aggregated to summarize the product performance and customer experience.

85 Likeliness to Recommend

63 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love QuestionPro Survey Software?

0% Negative

33% Neutral

67% Positive

Pros

Trustworthy
Caring
Fair
Acts with Integrity

Cons

Under Delivered

Feature Ratings

Average 84

Branching and Logic

3rd-Party Integrations

Mobile Support

Role and User Management

Questionnaire Design/Survey Builder

Data Analysis and Visualization

Multi-Channel Distribution

Templates & Question Library

Collaboration

Multi-Media Support

APIs and Integration

Vendor Capability Ratings

Average 79

Business Value Created

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

QuestionPro Survey Software Reviews

John M.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

A Good Plaform

Likeliness to Recommend

7 /10

What differentiates QuestionPro Survey Software from other similar products?

A big selling point for the QustionPro platform is the robust role management feature and offline mobile support.

What is your favorite aspect of this product?

the role and user management system is my favorite aspect/feature of the application

What do you dislike most about this product?

I dislike the UI/UX of the application. I feel it is not user friendly compared to other survey platforms I have used.

What recommendations would you give to someone considering this product?

It is an amazing product. QuestionPro is robust and can solve basically almost all survey related needs.

Pros

Efficient Service
Caring
Respectful
Client Friendly Policies

Cons

Under Delivered

Zippora G.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Amazing Business Surveying With QuestionPro

Likeliness to Recommend

9 /10

What differentiates QuestionPro Survey Software from other similar products?

For business surveys, QuestionPro comes well equipped and makes every step surveying easy

What is your favorite aspect of this product?

I like the ease of designing and managing Surveys with QuestionPro It's affordable and easy to use Makes survey process easy

What do you dislike most about this product?

No bad encounters with QuestionPro

What recommendations would you give to someone considering this product?

For business Surveys, QuestionPro offers great features and handles every aspect of surveying

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Grace W.

Role: Sales Marketing
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Competitive and Consolidated Survey Program

Likeliness to Recommend

10 /10

What differentiates QuestionPro Survey Software from other similar products?

Compatibility is one of the capabilities that QuestionPro has, more so on mobile devices, which are the majorly used gadgets. Secondly, ease of configuration, where questionnaire and templates can be developed by QuestionPro.

What is your favorite aspect of this product?

QuestionPro offer enough documents and online exposure regarding the way to operate the program. More so, QuestionPro analytical approaches are scientific and digital, issuing a report which is all inclusive.

What do you dislike most about this product?

QuestionPro has stability, has accuracy, it integrates with software of choice, and therefore, the program is sufficiently designed and featured. Hate occurs when a software fails to deliver, and QuestionPro has done that effectively.

What recommendations would you give to someone considering this product?

QuestionPro will take the company from the current level, to the next one, by learning more from the market, and the competitors. QuestionPro has the right approach to surveys, and reporting.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

QuestionPro Survey Software

What is QuestionPro Survey Software?

Company Details

Need Assistance?

QuestionPro Survey Software Ratings

85 Likeliness to Recommend

63 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love QuestionPro Survey Software?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Role and User Management Enable different levels of access and permissions based on role.

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Collaboration Invite people to review or edit the survey before sending them out.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

QuestionPro Survey Software Reviews

John M.

A Good Plaform

Likeliness to Recommend

Pros

Cons

Zippora G.

Amazing Business Surveying With QuestionPro

Likeliness to Recommend

Pros

Grace W.

Competitive and Consolidated Survey Program

Likeliness to Recommend

Pros

Title

Feature Ratings

Branching and Logic

3rd-Party Integrations

Mobile Support

Role and User Management

Questionnaire Design/Survey Builder

Data Analysis and Visualization

Multi-Channel Distribution

Templates & Question Library

Collaboration

Multi-Media Support

APIs and Integration

Vendor Capability Ratings

Business Value Created

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support