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Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.6 /10
CX Score
7.7 /10
Category
Productboard
7.6 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Product Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

4% Negative
6% Neutral
90% Positive

Pros

  • Caring
  • Acts with Integrity
  • Trustworthy
  • Respectful

Feature Ratings

Average 82

Feature Management

88

Idea Management

86

Product Management

84

Visual Roadmap

83

User Needs Management

80

ALM Integration

80

Release Planning

79

Workflow Management

79

Strategic Vision

77

Backlog Management

75

Social Collaboration

72

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Data Integration

81

Usability and Intuitiveness

80

Quality of Features

79

Breadth of Features

79

Business Value Created

78

Ease of IT Administration

76

Ease of Customization

73

Productboard Reviews

Erik J.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very useful tool for product management.

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

It's distinct from other applications in that it's a breeze to check in on the whole product's development with it. It works wonderfully for accumulating and organizing comments and suggestions.

What is your favorite aspect of this product?

Productboard made it simple for me to collect consumer feedback and feature requests, as well as to categorize and comprehend them. As the project manager, it is my responsibility to learn about the pain points for our clients and any new functionality they may need. When it comes to spotting patterns and evaluating trends, this program is fantastic.

What do you dislike most about this product?

They are always adding new functions to better serve their customers. Unfortunately, my project has been hampered by the absence of Gitlab integration. The upvoting features are also a bit complicated.

What recommendations would you give to someone considering this product?

This software comes highly suggested by me due to its adaptability. It's useful for organizing one's time and setting goals. The UI is simple and easy to use. I like that they are responsive to their customers' needs and always adding new functionality.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Agustina C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Complete management of each process

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

It has many benefits unlike others, it is a product management platform that helps teams organize, prioritize, and plan their work around product creation. It is mostly used for collecting and managing customer feedback, conducting market and competitor analysis, setting priorities, and coordinating work between different departments.

What is your favorite aspect of this product?

what I like is that it offers a complete view of the product creation process, from information gathering to planning and launch. It also enables collaboration with teams, making sure everyone is working in the same direction and with a shared vision.

What do you dislike most about this product?

One of the potential downsides is that its learning curve can be steep for some users, especially if they are new to product management.

What recommendations would you give to someone considering this product?

Is a platform that helps teams better manage their work around product creation,

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Lucas M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

really good features

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

can integrate easily with other tools

What is your favorite aspect of this product?

very intuitive

What do you dislike most about this product?

can't say, but I'm not a heavy user

What recommendations would you give to someone considering this product?

definitely worth it for big teams and multi collab

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