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What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
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Pipedrive Reviews
Piet L.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Fantastic product
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
the friendly UI
What do you dislike most about this product?
nothing really
What recommendations would you give to someone considering this product?
go ahead and purchase
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
matthew a.
- Role: C-Level
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2021
Excellent UI/UX rapidly advancing but growth pains
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is a smart CRM it is easy to use with an excellent UI/UX
What is your favorite aspect of this product?
The drag and drop interface is the best
What do you dislike most about this product?
Lack of innovative support, previously they had this with technical support but now have got rid of this department making it difficult for enterprise organizations to grow with them.
What recommendations would you give to someone considering this product?
It is great for standard product b2b or b2c, but complex product sales and quotations or if you are looking for customer service and marketing integration hubspot is better.
Pros
- Enables Productivity
- Respectful
- Trustworthy
- Altruistic
Cons
- Under Delivered
- Less Efficient Service
- Less Effective Service
Mohammed F.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2021
A must Sales management Software to consider
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Its most huge advantage is that it is direct to explore, it is amazing to keep the client data set coordinated and furthermore the business offers, it permits me to have client data, updates, email framework, notes, append records and that's just the beginning. I love that it additionally adjusts very well with the Google Meetings, it likewise has combinations with advertising and examination programming, it is truly adaptable and natural.
What is your favorite aspect of this product?
It's not difficult to change bargain fields, there is relative adaptability in working out the design of the product as per how we work our business in managing customers.
What do you dislike most about this product?
Nothing Specific to be Disliked upon
What recommendations would you give to someone considering this product?
Deal can easily tracked and following is made incredibly easy with Pipedrive. One can make custom cans and add bargains dependent on that. pipedrive replaces bookkeeping pages and a messaging apparatus as it incorporates a data set and an email integration through which messages can be sent and followed alongside a calling features. It is a finished deals the executives programming with to extra programming skils required
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
