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What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
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Pipedrive Reviews
Paul H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Lots of functionality and rich features.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Rich features and excellent user interface.
What is your favorite aspect of this product?
I like having the option to call a possibility or be a client straightforwardly from the application, which makes it simple to circle back to your arrangements. This has every one of the standard subtleties that you would anticipate from a CRM. However, what I like the most is the advancement that portrays it above others, I truly like it each time an update is reported in light of the fact that I generally utilize this device without limit.
What do you dislike most about this product?
Sooner or later, I have considered changing to one more supplier two or three separate times as my interest developed, and I have returned all the time. Pipedrive doesn't have a solitary thing that I don't like and they are way in front of the remainder of the opposition.
What recommendations would you give to someone considering this product?
A considerable lot of the current CRMs that I have attempted from the beginning of time were so hearty, complete and yet convoluted to comprehend that they couldn't be arranged. Pipedrive has a restricted point set, which is great. This has made my work a lot more straightforward.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Estela R.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Feb 2022
Pipedrive the most effective way to increase sales
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
I have a small company that due to the pandemic began to lower its sales, so I needed this software to be able to organize the sales objectives of the business and that all my employees and collaborators are aligned on the same goal.
What is your favorite aspect of this product?
One of the advantages of this software is that once you enter the customer or the target in the system, it reminds you to follow up. Another great advantage is that you can see the process of your negotiations, being able to make sales projections. It is a very intuitive software despite having so many functions and tools, it is not complicated to use.
What do you dislike most about this product?
We have had synchronization problems with email, so the program sometimes does not notify us that customers have communicated. And it would be great if their mobile app had the same functions and tools as their web version.
What recommendations would you give to someone considering this product?
This is a software that has changed the way we sell in our company, it is much easier to close contracts and track customers and their requirements, so we recommend it 100%.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Wonderful Customer Services and Easy to use!!!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
