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What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Anjali T.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
A multifunctional and cost-effective CRM!
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive has brought several benefits to my company; on the one hand it has helped us to better manage our customer database, keep leads from becoming obsolete and establish criteria for customer follow-up. On the other hand, it has also helped improve communication between the team and interaction with clients. The best thing about Pipedrive is that it has allowed us to do a lot in favor of sales, marketing and customer success without generating any setbacks, on the contrary, it streamlined all the work.
What is your favorite aspect of this product?
I really liked Pipedrive for being an all-in-one tool for sales, email marketing and even customer management and follow-up. It is a program with an intuitive interface, easy to understand and navigate; its cost is good, it is far from being an expensive tool. The management of these becomes simpler as well as the execution of email marketing campaigns; on the other hand, entering and moving leads is another task that becomes easier when using this tool. Pipedrive has come to improve our day-to-day life.
What do you dislike most about this product?
The procedure for downloading leads is a bit cumbersome, it represents perhaps the only setback in Pipedrive.
What recommendations would you give to someone considering this product?
It is a very versatile tool, inexpensive and relatively easy to use for all types of users. It is an excellent product for different use cases since it has functions that go hand in hand with customer success, marketing and sales.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Industry Specific Role
- Industry: Apparel
- Involvement: Vendor Management and Renewal
Submitted May 2022
" Best product for you in 2022"
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Megha S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
Best tool for tracking leads and sales
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive totally understands the crucial sales cycle and in the similar manner this tool is designed- right from tracking raw leads until it gets converted into your customer
What is your favorite aspect of this product?
Movement of leads Email integration Seamless mobile app Workflow automation Track important tasks
What do you dislike most about this product?
It is the most simplest tool for tracking leads and conversion and in my view, there is nothing about Pipedrive which i dont like
What recommendations would you give to someone considering this product?
Make your sales management seamless by using Pipedrive
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
