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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Trustworthy
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Customer Service Management
Activity and Workflow Management
Account and Contact Management
Analytics and Reporting
Quote Contract and Proposal
Telephony and Call Center Management
Marketing Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Igor M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted May 2024
Fantastic product!
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Very easy interface
What is your favorite aspect of this product?
Lead generation
What do you dislike most about this product?
Cost and integration
What recommendations would you give to someone considering this product?
Very effective product.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Venkatesh R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Best tool in the market
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Leads Referral History: We can track the leads from the first touch to the last touch
What is your favorite aspect of this product?
Deal split up based on the owners and status of the deals
What do you dislike most about this product?
No more dislikes
What recommendations would you give to someone considering this product?
If you are working in the Marketing or Sales department, this tool is a must needed!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gülay Ç.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2023
New in Town but Proved to be Great
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
The best thing about Pipedrive is not the quantity of leads generate but the quality of the leads this tool. brings in.
What is your favorite aspect of this product?
I like the ease when connecting this tool to advertising platforms and then transferring all the leads into our internal systems which is Salesforce.
What do you dislike most about this product?
So far, their service is good and there is nothing to be added in this aspect.
What recommendations would you give to someone considering this product?
Pipedrive was very new when we engaged with them but they proved their worth, I'd recommend them to use it for lead management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
