What is Paychex Employee Benefits?
Paychex has HR solutions to fit the needs of any size business. From do-it-yourself payroll to human capital management, Paychex has exactly what you need to take your business where it needs to go.
Company Details
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Get AssistancePaychex Employee Benefits Ratings
Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
74 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+62 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paychex Employee Benefits?
Pros
- Reliable
- Security Protects
- Performance Enhancing
- Enables Productivity
Cons
- Under Delivered
- Vendor's Interest First
- Less Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Regulatory Compliance
Contributions and Payment Tracking
Archiving and Reporting
Benefits Administration
User and Enrollment Management
Payroll Integration
Self Service Portal
Provider Management
Claims Management
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Paychex Employee Benefits Reviews
Staci H.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2021
Decent end-user experience
Likeliness to Recommend
What differentiates Paychex Employee Benefits from other similar products?
visually appealing
What is your favorite aspect of this product?
large icons
What do you dislike most about this product?
timecards are in week-view only
What recommendations would you give to someone considering this product?
allow all timecards to be viewed for the entire pay period
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Hugo Arturo D.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Oct 2020
GRAT PAYROLL SOLUTION
Likeliness to Recommend
What differentiates Paychex Employee Benefits from other similar products?
EASY TO ADMINISTRATE EASY TO CUSTOMIZE UPDATE WITH LEGAL CHANGES SUPPORT EASY TO INTEGRATION WITH PREVIOUS DATA
What is your favorite aspect of this product?
EASY TO CUSTOMIZE AND VERY GOOD PROCESS. EASY TO DEAL, TO UNDERSTAND AND TO NAVIGATE
What do you dislike most about this product?
IT IS A LITTLE EXPENSIVE IN ORDER TO HAVE THE BENEFITS ADMINISTRATION
What recommendations would you give to someone considering this product?
YOU HAVE TO DO A GOOD BUSINESS CASE FOCUS ON ECONOMIC BENEFITS AND THE PAYMENT RETURN PERIOD. ALSO EVALUATE SOME NON ECONOMIC ADVANTAGES .. YOU NEED TO DO IT AS A WHOLE SOLUTION
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Continually Improving Product
James F.
- Role: Human Resources
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted May 2020
Easy to navigate, very secure.
Likeliness to Recommend
What differentiates Paychex Employee Benefits from other similar products?
Very simple, straightforward on most aspects.
What is your favorite aspect of this product?
Ease of access for employees to find important information.
What do you dislike most about this product?
Has some limitations that other, more advanced software platforms do not.
What recommendations would you give to someone considering this product?
Research, test, and evaluate thoroughly based on the specific needs of your organization, make your decision accordingly. May be perfect for some, may be lacking for other.
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Commodity Features
- Less Inspiring
- Charges for Enhancements