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Patriot Software

Patriot Payroll

Composite Score
8.6 /10
CX Score
8.7 /10
Category
Patriot Payroll
8.6 /10

What is Patriot Payroll?

With our secure online payroll system, paying your employees has never been easier. You can get started with our free payroll setup. We’ll enter your payroll, employees, and payroll tax information. If you’ve run prior payrolls earlier in the year, we’ll help you input that historical data, too.

Company Details


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Awards & Recognition

Patriot Payroll won the following awards in the Payroll category

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Patriot Payroll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Patriot Payroll.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

97 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Patriot Payroll?

3% Negative
2% Neutral
95% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

Feature Ratings

Average 91

Taxation Deduction

93

HR Systems Interface

91

Direct Deposit

91

Self Service Portal

90

Tax Form Preparation

90

Retirement Plan Tracking

89

Compensation Management

89

Vacation and Leave Tracking

89

Benefits Calculation

88

Time and Attendance

88

Accounting Systems Interface

86

Vendor Capability Ratings

Average 87

Ease of Implementation

93

Business Value Created

92

Usability and Intuitiveness

89

Quality of Features

88

Vendor Support

88

Availability and Quality of Training

87

Ease of Data Integration

86

Ease of IT Administration

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of Customization

83

Patriot Payroll Reviews

Jeffrey .

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

It is an amazing tool at a reasonable price.

Likeliness to Recommend

9 /10

What differentiates Patriot Payroll from other similar products?

It had been cheaper than the other choice I found, and therefore the pricing was transparent. I favor that I can schedule payroll transactions in advance so I don’t get to remember to run the payroll on a particular date. This payroll software system is incredibly simple to use and run payroll. Fixing new workers may be a breeze and managing payroll functions. It’s also very inexpensive for little businesses.

What is your favorite aspect of this product?

Patriot Payroll features a very fast and intuitive workflow, once it comes time to run a payroll. It’s very simple to feature and edit worker data. Reports are complete and may be customized. Client service is good. The setup was very simple. All at a competitive price. I favor that it’s the option for acquiring and distributing tax every pay period. Love that this payroll tracking system permits you to predefine how to earn PTO however, it also, lets me add extra PTO for “Bonus” functions without disrupting the system in place.

What do you dislike most about this product?

Response to client service requests sent via email is a very little slower than I’d like. However since they’ve not created any errors and customer service during setup was first-rate, I’m about to offer them a “pass” on this issue.

What recommendations would you give to someone considering this product?

Overall, I’m unbelievably happy with the service, simple origin and use, and the way it’s the introductory feature to assist new business owners to sign in and guarantee all the legalities are in place. There’s some issue with changing hours to decimals but there are conversion tables simply accessible online.

Pros

  • Unique Features
  • Effective Service
  • Client's Interest First
  • Over Delivered
  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

A solid choice for business

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Saves Time
  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Best Customer Service

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service