What is Outreach?
Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Outreach?
Pros
- Respectful
- Helps Innovate
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Campaign Management
E-Mail Integration
Workflow Automation
Sales Analytics
CRM Integration
Call Management
Omnichannel Campaign Management
Pipeline Management
Dialer Integration
Next-Best-Action Recommendations
Internal Sales Collaboration
Vendor Capability Ratings
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
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Outreach Reviews
Daniel K.
- Role: Sales Marketing
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted Sep 2022
Top in Sales Enablements
Likeliness to Recommend
What differentiates Outreach from other similar products?
Outreach is very user friendly and easy to navigate
What is your favorite aspect of this product?
Ability to create sequences and automate tome consuming tasks
What do you dislike most about this product?
Lack of custom and detailed reporting
What recommendations would you give to someone considering this product?
Evaluate top priorities for Sales Enablement and determine if Outreach aligns with that.
Pros
- Trustworthy
- Effective Service
- Inspires Innovation
- Transparent
Cons
- Less Generous
Sarah S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Outreach is great, but not everything
Likeliness to Recommend
What differentiates Outreach from other similar products?
Has a lot of reporting capabilities
What is your favorite aspect of this product?
A/B testing
What do you dislike most about this product?
Inability to make edits mid-sequence
What recommendations would you give to someone considering this product?
Make sure they help you come up with a process that works for your team
Pros
- Trustworthy
- Helps Innovate
- Respectful
- Fair
Cons
- Less Efficient Service
- Less Effective Service
- Leverages Incumbent Status
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
Great sale engagement platform ever used
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing