What is Omnisend?
Omnisend is an email & SMS marketing platform with a suite of features made specifically to help ecommerce stores grow their audience and sales faster. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support make it easy for online merchants of any size to sell more — all without the exaggerated cost. “Great marketing needs to be expensive” is a myth that 115,000+ Omnisend customers are busting every day by growing their businesses with email and SMS marketing.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
95 Plan to Renew
3
Since last award
92 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Omnisend?
Pros
- Enables Productivity
- Friendly Negotiation
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
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Feature Ratings
Customer Journey Modelling
Marketing Analytics
Email Marketing Automation
Marketing Asset Management
Recommended Best Action
Opportunity Pipeline Tracking
Social Media Marketing Management
Vendor Capability Ratings
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Ease of IT Administration
Ease of Customization
Omnisend Screenshots
Omnisend Videos
Omnisend
Product reviews
Landing pages
Insightful reports
Outstanding workflows
Award-winning customer support
Award-winning customer support
Email & SMS list building tools
Omnisend for free
Easy-to-use email builder
Omnisend Reviews
Connie H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Fast, safe and easy to use product
Likeliness to Recommend
What differentiates Omnisend from other similar products?
It's quick to get started and most importantly easy to use, very competitively priced and has great features, it gives us the ability to upload a large number of contacts to our account and create in-depth automation workflows at a low level. cost, ease of campaigning, and automation emails to clients save me time, automation templates are helpful to get started, and newsletter pop-up forms are not only easy to use, but modern in appearance, we have given the opportunity to have access to email marketing for which we are very grateful.
What is your favorite aspect of this product?
I love the automations I can do with Omnisend, the platform looks really nice and overall it's pretty intuitive, I also like that I can easily create pop-up and email campaigns in one place, my favorite feature is that I can create attractive forms and emails using the templates they provide, I also like that I can easily configure the image of my brand through the configuration of the logo and the footer, it has been the only solution I have found to automate a form of email.
What do you dislike most about this product?
I don't like that I couldn't easily update my contact list when I modified it in the backend, also some of the email content editing features are a bit limited, although they generally work well enough for my needs.
What recommendations would you give to someone considering this product?
It is quite easy to understand and there are also some in-depth instructional videos that will guide you in the right direction, it is a great platform that gives you a lot of details in monitoring and analysis, it is also a good marketing automation option for any company, fully recommended.
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Inspires Innovation