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NordPass

NordPass

Composite Score
7.8 /10
CX Score
8.0 /10
Category
NordPass
7.8 /10

What is NordPass?

Imagine an online life where you don’t have to remember passwords. NordPass® makes it a reality. NordPass is a secure and easy-to-use password manager designed for a smooth/safe online experience. Built with Zero-knowledge architecture, NordPass allows you to securely store, access and autofill your passwords, credit card and personal details anywhere, at anytime. NordPass Free offers unlimited password storage as well as time-saving features such as autofill/autosave. NordPass Premium comes with advanced security tools such as Password Health and Data Breach Scanner, while allowing users to stay logged in on up to 6 different devices simultaneously.

Company Details


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Awards & Recognition

NordPass won the following awards in the Password Management category

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NordPass Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NordPass.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NordPass?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Trustworthy
  • Reliable
  • Efficient Service

Feature Ratings

Average 83

Autosave and Autofill

94

Team Management

86

Multi-Factor Authentication (MFA)

86

Access From Multiple Devices

86

Credential Management

86

Work and Personal

85

Password Generator

85

End User Self Serve

85

AD/LDAP Sync

83

Encryption and Decryption

83

Dashboard

83

Vendor Capability Ratings

Average 80

Ease of Implementation

86

Vendor Support

83

Quality of Features

82

Business Value Created

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Ease of Data Integration

78

Ease of IT Administration

78

Ease of Customization

77

Product Strategy and Rate of Improvement

77

Breadth of Features

76

NordPass Reviews

Alexandre L.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

dissapointement

Likeliness to Recommend

2 /10

What differentiates NordPass from other similar products?

similar to others

What is your favorite aspect of this product?

i personnaly didnt like this software

What do you dislike most about this product?

not enough secure for our company

What recommendations would you give to someone considering this product?

better security inside the software

Pros

  • Trustworthy
  • Respectful
  • Altruistic
  • Helps Innovate

Cons

  • Wastes Time
  • Less Effective Service
  • Less Caring

Nataliea L.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Nordpass is a complete software to keep passwords.

Likeliness to Recommend

8 /10

What differentiates NordPass from other similar products?

That it randomizes and stores passwords for me. It's easier to remember one password than to write down hundreds. Whenever I create an alternate account for a new online service, I don't have to worry about reusing the password from an old, compromised account. Browser and phone app integration. This makes it easy to populate username/password across all our cloud services, sites, and applications. This was very straightforward to implement and the access layer allowed us to be positive that our groups only had passwords for their work functions.

What is your favorite aspect of this product?

Access to multiple platforms, device types, and operational systems! In addition, nordpass offers an extensive list of alternative types of secrets to be stored, in addition to traditional login passwords such as network SSID', notes, credit cards, bank accounts, security social numbers, etc. Nordpass is straightforward to use compared to competitors. 'I use that version when I'm busy with my wife's business.

What do you dislike most about this product?

Occasionally, some websites do not support autofill. In these cases, the user needs to copy-paste from nordpass, but this can be easier than remembering complex passwords or writing them down with handwritten notes.

What recommendations would you give to someone considering this product?

We have a large variety of systems, each with its own set of credentials. NordPass has enabled us to eliminate the temptation to use long and complex passwords and reuse passwords. I like to recommend it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Annika L.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

It allows companies to save password in one place,

Likeliness to Recommend

8 /10

What differentiates NordPass from other similar products?

Support quickly answers any queries and escalates if needed. I really just like the shared passwords feature, and additionally the zero-knowledge architecture. Plugins are obtainable for all browsers. Using single register simplifies provisioning and the further layer of security through our MFA supplier offers us piece of mind. Even if one thing happens and nordpass was compormised, dangerous actors still wouldn’t have access to any credentials.

What is your favorite aspect of this product?

Nordpass permits our company to make terribly secure passwords for any website while not having to recollect them. It conjointly ensures that passwords are distinctive between vendors and sites and helps users to navigate the troublesome divide between safety and convenience. Conjointly it searches the Darkweb for password/login certificate compromises and allows you to instantly take action.

What do you dislike most about this product?

Often the chrome extension can lag or appear to urge caught up, however many right-click within the right spot, and everything is quickly resolved or worked around.

What recommendations would you give to someone considering this product?

I’ve always liked the convenience of one sign-on for work logins, but that doesn’t facilitate once it involves work into applications you utilize that aren’t placed on the SSO home page company-wide. Employing a password Manager is extraordinarily helpful, and nordpass specifically is straightforward to use and secure.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

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