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NordPass

NordPass

Composite Score
7.8 /10
CX Score
8.0 /10
Category
NordPass
7.8 /10

What is NordPass?

Imagine an online life where you don’t have to remember passwords. NordPass® makes it a reality. NordPass is a secure and easy-to-use password manager designed for a smooth/safe online experience. Built with Zero-knowledge architecture, NordPass allows you to securely store, access and autofill your passwords, credit card and personal details anywhere, at anytime. NordPass Free offers unlimited password storage as well as time-saving features such as autofill/autosave. NordPass Premium comes with advanced security tools such as Password Health and Data Breach Scanner, while allowing users to stay logged in on up to 6 different devices simultaneously.

Company Details


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Awards & Recognition

NordPass won the following awards in the Password Management category

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NordPass Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NordPass.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NordPass?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Trustworthy
  • Reliable
  • Efficient Service

Feature Ratings

Average 83

Autosave and Autofill

94

Team Management

86

Multi-Factor Authentication (MFA)

86

Access From Multiple Devices

86

Credential Management

86

Work and Personal

85

Password Generator

85

End User Self Serve

85

AD/LDAP Sync

83

Encryption and Decryption

83

Dashboard

83

Vendor Capability Ratings

Average 80

Ease of Implementation

86

Vendor Support

83

Quality of Features

82

Business Value Created

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Ease of Data Integration

78

Ease of IT Administration

78

Ease of Customization

77

Product Strategy and Rate of Improvement

77

Breadth of Features

76

NordPass Reviews

aarna d.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

my salute fora great password management tool

Likeliness to Recommend

9 /10

What differentiates NordPass from other similar products?

It's free plan is the best thing to have that gives you an experience on its features, this capability is not included by its competitors

What is your favorite aspect of this product?

First thing it's pricing terms is superb and affordable and on top of that it has a free plan which ensure you experiment it before purchase. Another thing it ease and simple to integrate to most tools and web browser out there making it efficient to use. It can store very many passwords without worries of the user forgetting them. And you can use multifactor authentication for your accounts using this tool

What do you dislike most about this product?

Nothing at all to dislike for me it has worked perfectly and I don't see any reason of complaining

What recommendations would you give to someone considering this product?

A perfect tool for your password management is here and every company should use this tool to enhance accounts security during login a d recoveries.

Pros

  • Trustworthy
  • Fair
  • Helps Innovate
  • Continually Improving Product

Takunda A. M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Good secure product

Likeliness to Recommend

9 /10

What differentiates NordPass from other similar products?

NordPass is available as a desktop application, mobile app, and web browser extension.

What is your favorite aspect of this product?

NordPass offers dark web monitoring, which scans the dark web for users' passwords. This can help users to identify and address any potential security breaches.

What do you dislike most about this product?

NordPass only offers 24/7 live chat support to paid users

What recommendations would you give to someone considering this product?

It's worth the money to be secure

Pros

  • Reliable
  • Transparent
  • Security Protects
  • Continually Improving Product

Von J.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Solid product that is constantly improving

Likeliness to Recommend

8 /10

What differentiates NordPass from other similar products?

Their balance in value and product improvement are what makes them a leader in the industry.

What is your favorite aspect of this product?

The ease of use of consistent product improvement.

What do you dislike most about this product?

The mobile app is a bit buggy at times.

What recommendations would you give to someone considering this product?

Leverage the trial to test if the product fits your needs. I think in the end you'll find that it does that and then some.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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