What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Line C.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2022
Viable option to conduct big survey & questionaire
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It is easy to use and highly customisable. very much popular amongst other voice of the customer tools It can shared with a larger audience and it generates useful graphs which can used in the presentation for further study
What is your favorite aspect of this product?
Easy to send and seamless integration with our CRM its user interface is nice huge variety of templates and not so complicated to create surveys or questionnaires.
What do you dislike most about this product?
not so appealing and colourful lacks intuitiveness doesn't provide full width on mobiles
What recommendations would you give to someone considering this product?
SurveyMonkey is the most reliable and accurate way to conduct surveys. It saves a lot of time and increases your productivity.
Pros
- Effective Service
- Saves Time
- Security Protects
- Reliable
Supriya S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Good software for surveys and collecting feedback
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Surveymonkey is quite popular and offers more choice of questions when compared to google forms.
What is your favorite aspect of this product?
It is extremely easy to use and friendly and at the same time offers a huge selection of templates and questions which makes faster to design a survey.
What do you dislike most about this product?
It is not so appealing on mobile and many times you lack the full view of the survey.
What recommendations would you give to someone considering this product?
Surveymonkey is an amazing tool and offers deeper insight and analytics to the responses answered by your audience. In my opinion, it is best suited for organisations that conduct a lot of surveys.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Iryna P.
- Role: Sales Marketing
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Apr 2022
SurveyMonkey - easy solution for questioning
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey enables us to create the professional surveys easily and one of the most helpful features is that allows us to filter the answers, it is very helpful especially in the surveys for the massive the audience. If you are small company or non-profit organization, for the surveys, you can easily use SurveyMonkey- free version. The features of the free version will cover your needs pretty well.
What is your favorite aspect of this product?
Multiple surveys are easy to do, to create and modify surveys are also easy. If there's some sort of issue or concern, any Surveymonkey user can get a support form support center which makes the things much easier. It offers different options for the types of the questions.The templates of Survey Monkey are completely customizable. With SurveyMonkey the users can fill the Survey even without internet access and in many cases it increases the number of the answers.
What do you dislike most about this product?
It would be better if SurveyMonkey offers more design features in free version, since they are limited. The app version could be improved as well. The paid version can offer more features, personally I find the price a little expensive.
What recommendations would you give to someone considering this product?
It is an easy-to-use survey tool that you can use in your thesis or if you want to get feedback from your students at school. Although there are limitations to the use of user models, SurveyMonkey is an application that will adequately meet your needs in your survey studies.
Pros
- Performance Enhancing
- Trustworthy
- Caring
- Continually Improving Product
Cons
- Wastes Time
