What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Mark R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Excellent well known product
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Good templates Easy to use
What is your favorite aspect of this product?
Good templates
What do you dislike most about this product?
Nothing really, I cannot fault it
What recommendations would you give to someone considering this product?
Try it, it will help your business
Pros
- Effective Service
- Caring
- Respectful
- Helps Innovate
Maggie K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Thoughtfully geared to my criteria
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
I must highlight how wonderful the SurveyMonkey Software is and how much it has thrilled me all over my adventure while delivering previously unseen control and simplicity. It is trouble-free, super productive, and adaptable to our needs, and lastly, all of its features have some improved performance in working compared to rivals.
What is your favorite aspect of this product?
Because it is thoughtfully geared to my expectations, SurveyMonkey is my upper-edge fav because it has greatly increased my productivity by ensuring that I always have professional layouts and uniquely designed facets at my fingertips to complete my work cleverly and expeditiously and because it eliminates as many fetch quests as I desire. It is straightforward to use and enthralling in that it removes confusion and limitations.
What do you dislike most about this product?
There is absolutely nothing wrong with this application, but that is just because I am an expert at configuring every aspect to meet my needs. Perhaps this is why I haven't seen any bugs because before using the tool, I just correctly set it up.
What recommendations would you give to someone considering this product?
In order to conduct surveys more readily online and without having to laboriously create them by hand every time, SurveyMonkey is a handy tool that offers the right capabilities to complete your task swiftly and intelligently. Because of my positive experience and the relative lack of problems I had compared to the tools there, I can suggest it with confidence.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Effective Service
Austin W.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Feature-rich and very useful tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Most survey programs I've tried present logic oddly. SurveyMonkey is very effective in that it changes things up by presenting the question splitting as a type of map, allowing us to see the connections between different topics. It was very helpful for me to be productive and creative.
What is your favorite aspect of this product?
I adore its feature-rich stack and stylish user interface. I appreciate how simple it is to see a live version of our survey and make changes in the same window where I create it. The nicest part about its feature stack is that it only contains sturdy and usable features. All of these tools are crucial in assisting us in designing surveys that ultimately enable us to obtain relevant, precise information and responses.
What do you dislike most about this product?
Few file types are supported by SurveyMonkey, which tends to limit its effectiveness and applicability. To use the essential services, such as access to the gathered data, we need to pay an extra fee that is a little intimidating. The survey software and other marketing tools are not integrated, which is another bad thing.
What recommendations would you give to someone considering this product?
SurveyMonkey is a very useful tool with many simple-to-use features, but that is not enough to make professional and sought surveys because the user's skill to construct a decent survey must match the quality of their toolkit. It implies that you must first invest time in it before you can achieve your goals.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
