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Microsoft Systems Center Operations Manager Logo
Microsoft Systems Center Operations Manager Logo
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Microsoft Systems Center Operations Manager
7.8 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


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Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Network Monitoring - Enterprise category

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Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

94 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Trustworthy
  • Security Protects
  • Reliable

Feature Ratings

Average 79

Traffic Monitoring

82

Operational Dashboard

80

Network Performance Management

80

Network Mapping

79

Network Environment Monitoring

79

Network Analytics

78

Network Reporting

77

Network Compliance Management

77

Network Configuration Management

77

Network Quality of Service

77

Vendor Capability Ratings

Average 77

Quality of Features

79

Breadth of Features

78

Ease of Implementation

78

Ease of IT Administration

78

Ease of Data Integration

77

Vendor Support

77

Business Value Created

77

Usability and Intuitiveness

76

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

76

Ease of Customization

75

Microsoft Systems Center Operations Manager Reviews

Oluwanbe O.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great solution for a windows environment

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

I have not used any other operation manager so I cannot compare this product to any other one

What is your favorite aspect of this product?

Patch management

What do you dislike most about this product?

Alerts can be inundating

What recommendations would you give to someone considering this product?

Best for an enterprise environment, It does a good job to monitor your applications and servers and alerts you based on policy defined by you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thomas G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Out and out visibility for all our networks.

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Microsoft systems center operations manager has robust monitoring solutions. It provides real time visibility to all our networks. With SCOM, we are able to identify issues within our network, find their root case and resolve them fast.

What is your favorite aspect of this product?

In depth diagnostic capabilities of this platform are absolutely amazing. It is simple to trouble shoot and find root causes of problems within our networks. I like how it uses traffic color coding to show the health state of our systems. At all times, we have an extensive view of all our networks ensuring optimal security.

What do you dislike most about this product?

SCOM is very detailed and generates a lot of logs for every incident so following up on what is wrong sometimes is so hard. It also has steep learning curve.

What recommendations would you give to someone considering this product?

SCOM has robust APIs ensuring smooth integration with other platforms. It constantly sends alerts about incidents within our network keeping us informed. It checks the relative health and alerts administrators of potential problems. I like most things about SCOM except for the steep learning curve it has.

Pros

  • Helps Innovate
  • Effective Service
  • Inspires Innovation
  • Caring
  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Feature rich, scalable and user-friendly

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Less Inspiring

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