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ManageEngine

ManageEngine AD360

Composite Score

7.3 /10

CX Score

8.0 /10

6 Reviews Write a Review

What is ManageEngine AD360?

ManageEngine AD360 is an integrated identity management and governance solution for managing user identities, governing accesses, and improving IT security. It supports 360-degree user provisioning, enterprise SSO, real-time auditing, and much more.

Company Details

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ManageEngine AD360 Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

100

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ManageEngine AD360?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 80

Advanced Provisioning

Web Cloud Single Sign on (SSO)

Password Management

Reporting

Activity Monitoring Alerts

Provisioning Deprovisioning

Multi-Factor Authentication (MFA)

Identity Governance

Privileged Access Management

Mobility Support

Access Request Management

Vendor Capability Ratings

Average 78

Ease of IT Administration

Ease of Data Integration

Quality of Features

Business Value Created

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

ManageEngine AD360 Reviews

Martin T.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Amazing product that eases IT administrators' life

Likeliness to Recommend

9 /10

What differentiates ManageEngine AD360 from other similar products?

Main thing about Manage Engine AD is its ease of use and seamless functionalities. It takes me a day or 2 to train our new IT employees so they can start using it right away.

What is your favorite aspect of this product?

Automation - making our life much more easier than using those oldschool Powershell scripts.

What do you dislike most about this product?

Nothing I can think of.

What recommendations would you give to someone considering this product?

Definetely consider doing at least a POC - you will love it!

Pros

Performance Enhancing
Enables Productivity
Transparent
Continually Improving Product

Sumit P.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use, with good features and UI

Likeliness to Recommend

7 /10

What differentiates ManageEngine AD360 from other similar products?

The UI and the customer support

What is your favorite aspect of this product?

Features of this product

What do you dislike most about this product?

Speed of execution can be improve

What recommendations would you give to someone considering this product?

good product for managing

Pros

Respectful
Reliable
Performance Enhancing
Trustworthy

Karter A.

Role: Public Sector
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Web pages with OTP-based authorization.

Likeliness to Recommend

10 /10

What differentiates ManageEngine AD360 from other similar products?

This program offers OTP-based user authentication, redirecting users to the proper portal via deep links. Additionally, it keeps passwords and reminds users to enter them whenever they visit the same URL. The integrated reporting features support the creation of documentation for the numerous audits we undergo. The key plus feature of ManageEngine is the application credentials which can be easily copied and pasted.

What is your favorite aspect of this product?

Cloud entitlement, the Maker checker approval process to reduce erroneous access approvals, performance scalability, automation, and integration flexibility are all features of the Manage Engine privileged access management system. I enjoy graphical user interfaces, reporting, and password rotation setups. It's good that it's simple to use, but configuration can be tricky. To prevent unwanted access, it uses two-factor authentication. Excel sheets can also be used for user administration, which is quite simple.

What do you dislike most about this product?

Although analytics of failure rate, for example, is not possible, users must rely on source data storage to respond to simple data queries. Database connections to the program tend to break down frequently, necessitating reconnections. There is no default setup for saving passwords; all folder structures, categories, etc., must be created from scratch. The product manuals might use some improvement in their clarity.

What recommendations would you give to someone considering this product?

Google Cloud Platform may monitor our environment due to ManageEngine. It makes it simple to locate the source of performance problems and conduct quick troubleshooting. This software is currently being used in a very secure setting by a government vendor, and so far, it's been fantastic. In the event of an issue, we advise contacting the staff.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

ManageEngine AD360

What is ManageEngine AD360?

Company Details

Need Assistance?

ManageEngine AD360 Ratings

86 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love ManageEngine AD360?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Password Management Software provides credential management and retrieval functionality.

Reporting Software provides reporting functionality

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Identity Governance Software allows identities and access to be centrally managed through policies.

Privileged Access Management Software provides visibility into specific user access patterns

Mobility Support Software is optimized for mobile usage.

Access Request Management Software allows IT to track and manage user access requests.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

ManageEngine AD360 Reviews

Martin T.

Amazing product that eases IT administrators' life

Likeliness to Recommend

Pros

Sumit P.

Easy to use, with good features and UI

Likeliness to Recommend

Pros

Karter A.

Web pages with OTP-based authorization.

Likeliness to Recommend

Pros

Title

Feature Ratings

Advanced Provisioning

Web Cloud Single Sign on (SSO)

Password Management

Reporting

Activity Monitoring Alerts

Provisioning Deprovisioning

Multi-Factor Authentication (MFA)

Identity Governance

Privileged Access Management

Mobility Support

Access Request Management

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Quality of Features

Business Value Created

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement