What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJotForm Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on JotForm.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
89 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Reliable
- Saves Time
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Electronic Signatures
Security
Workflow Automation
Drag and Drop Design
Field Configuration and Customization
APIs and Integration
Data Analysis and Survey Function
Version Management
State Transformation
Vendor Capability Ratings
Business Value Created
Ease of Customization
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Vendor Support
JotForm Reviews
Julia H.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2025
Many payment Methods
Likeliness to Recommend
What differentiates JotForm from other similar products?
JotForm integrates many payment methods like PayPal, stripe and others
What is your favorite aspect of this product?
it allows to design the background of the form by allowing you to add images or colors.
What do you dislike most about this product?
Logic conditions on the forms created are had to set.
Pros
- Trustworthy
- Acts with Integrity
- Over Delivered
- Helps Innovate
Ahmer Zaman K.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2024
Simple and pricy
Likeliness to Recommend
What differentiates JotForm from other similar products?
Easier integration with Wordpress
What is your favorite aspect of this product?
Integration with Wordpress, summaries
What do you dislike most about this product?
Pricing is too high
What recommendations would you give to someone considering this product?
Good if you’d like to add it to your Wordpress page
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Continually Improving Product
Cons
- Less Generous
- Under Delivered
Agata Z.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Oct 2024
Very comprehensive tool to crate surveys
Likeliness to Recommend
What differentiates JotForm from other similar products?
Designed specifically for surveys, highly advanced
What is your favorite aspect of this product?
Summaries
What do you dislike most about this product?
Poor integration with Wordpress
What recommendations would you give to someone considering this product?
Simple but not overly simplistic tool
Pros
- Includes Product Enhancements
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Slower Product Innovation