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What is IBM Maximo?

Keep critical assets operating at maximum efficiency with Maximo and IoT

Company Details


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Awards & Recognition

IBM Maximo won the following awards in the IT Asset Management - Enterprise category

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IBM Maximo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo?

3% Negative
5% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Trustworthy

Feature Ratings

Average 79

Data Import Export and Aggregation

81

End to End Lifecycle Management

80

Integrated Discovery

78

Data Center Analytics

78

Decentralized Management

77

Analytics and Reporting

76

Vendor Capability Ratings

Average 81

Ease of IT Administration

84

Quality of Features

83

Availability and Quality of Training

82

Ease of Customization

81

Ease of Implementation

81

Business Value Created

81

Usability and Intuitiveness

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Vendor Support

80

Breadth of Features

80

IBM Maximo Reviews

Divya A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

An amazing product for asset management

Likeliness to Recommend

8 /10

What differentiates IBM Maximo from other similar products?

Maximo goes beyond just computerized maintenance management (CMMS) by offering functionalities for Enterprise Asset Management (EAM), asset monitoring, predictive maintenance, and reliability planning, all under one roof. It also leverages AI and analytics to glean insights from sensor data (IoT) for optimizing performance, predicting maintenance needs, and reducing downtime.

What is your favorite aspect of this product?

Maximo's integration with AI and analytics empowers you to make informed decisions based on real-time asset health data, reducing downtime and optimizing performance. It streamlines workflows, automated tasks, and mobility features in Maximo can significantly boost your team's efficiency and productivity.

What do you dislike most about this product?

Maximo can be a complex system to learn and navigate. The abundance of features can be overwhelming for new users, leading to a steeper learning curve. And its licensing fees and implementation costs can be significant, making it a bigger investment.

What recommendations would you give to someone considering this product?

Maximo's implementation and ongoing maintenance require some technical expertise. Assess your in-house IT capabilities or factor in additional costs for support.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Anshul G.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product for managing business assets!

Likeliness to Recommend

9 /10

What differentiates IBM Maximo from other similar products?

Unlike other products that might focus solely on maintenance or inventory, Maximo integrates various aspects like work planning, asset tracking, and data analysis into one comprehensive platform. This means I can manage all my assets, from equipment to facilities, in one place, streamlining processes and improving efficiency. Plus, Maximo's robust analytics capabilities help me make data-driven decisions to optimize asset performance and minimize downtime, giving me peace of mind knowing my operations are running smoothly.

What is your favorite aspect of this product?

Easy to use and highly customizable along with the powerful workflow that helps automate processes and helps improve efficiency.

What do you dislike most about this product?

Has limited reporting capabilities and sometimes is difficult to migrate from other ITSM systems.

What recommendations would you give to someone considering this product?

Helps in automating the recruitment process, improves tracking candidates, and increases collaboration. All in all a good product to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Tushar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

IBM Maximo - Powerful Asset Management tool

Likeliness to Recommend

10 /10

What differentiates IBM Maximo from other similar products?

IBM Maximo is all in one package which helps users to tackle assets management easily and efficiently. It is easy to use and integrate.

What is your favorite aspect of this product?

The favourite aspect of this software according to me is it helps to streamline workflows and improve overall asset management efficiency. Also it can be a game changer for companies looking to optimise maintenance schedules

What do you dislike most about this product?

There is nothing to dislike about this software but I would say it could be complex for some users or organisations. Also it is bit expensive

What recommendations would you give to someone considering this product?

I would recommend to user and organisation looking to improve the productivity and enhance overall functionality to streamline workflows and improve overall asset management efficiency.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy