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Emburse Expense Enterprise Logo
Emburse Expense Enterprise Logo
Emburse

Emburse Expense Enterprise

Composite Score
7.6 /10
CX Score
7.5 /10
Category
Emburse Expense Enterprise
7.6 /10

What is Emburse Expense Enterprise?

Emburse Expense Enterprise (formerly Chrome River EXPENSE) is an expense management solution that helps you spend smarter, control costs with automated, real-time spend policy compliance monitoring and approval routing. Meet your global organization’s requirements by using our flexible compliance and routing engines

Company Details


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Awards & Recognition

Emburse Expense Enterprise won the following awards in the Expense Management category

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Emburse Expense Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Emburse Expense Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Emburse Expense Enterprise?

1% Negative
11% Neutral
88% Positive

Pros

  • Trustworthy
  • Reliable
  • Acts with Integrity
  • Fair

Feature Ratings

Average 84

Multi Currency

91

Single Sign-On (SSO)

90

Optical Character Recognition

89

Expense Detail Tracking

87

Travel Profile

85

Expense Itemization

85

Expense Policy Aware

84

Receipt Image Submission

84

Approval Workflow

83

Desktop Browser Support

80

Travel and Accommodation Booking

79

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

84

Breadth of Features

83

Ease of Customization

81

Quality of Features

81

Product Strategy and Rate of Improvement

81

Ease of Implementation

81

Business Value Created

80

Vendor Support

80

Ease of Data Integration

80

Ease of IT Administration

79

Availability and Quality of Training

78

Emburse Expense Enterprise Reviews

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2023

User friendly

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Saves Time

Jon S.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Chrome River works well and streamlines the proce

Likeliness to Recommend

8 /10

What differentiates Emburse Expense Enterprise from other similar products?

Chrome river allows for many drop down boxes for categorizing various expenses in an easy to use way.

What is your favorite aspect of this product?

User-Friendly features

What do you dislike most about this product?

Sometimes the categories could be confusing when submitting for reimbursement

What recommendations would you give to someone considering this product?

Definitely try it out and use it for a few months to see if your company can benefit from the services.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Chris S.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great product, easy to use.

Likeliness to Recommend

9 /10

What differentiates Emburse Expense Enterprise from other similar products?

Ease of use and overall funcationality

What is your favorite aspect of this product?

Automation of review process with inputted company policies.

What do you dislike most about this product?

Hotel expense tracking is cumbersome and requires multiple steps

What recommendations would you give to someone considering this product?

Training and demos are very important. Take the extra time to make sure employees understand the tool and how to use it. This makes implementation and acceptance go smoother.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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